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- Tasks: Manage diverse P&I claims, ensuring swift and cost-effective resolutions for owners and charterers.
- Company: Leading marine insurer with a strong focus on member relationships and exceptional service.
- Benefits: 27 days annual leave, private medical insurance, life insurance, and professional development support.
- Why this job: Join a dynamic team and make a real impact in the marine insurance industry.
- Qualifications: Degree in Law or equivalent experience in handling P&I claims.
- Other info: Empowering culture with excellent career growth opportunities and a supportive work environment.
The predicted salary is between 40000 - 56000 £ per year.
This role is pivotal in managing a diverse portfolio of P&I claims for owners and charterers, ensuring swift, cost-effective resolutions that meet Member needs. You will assist with strategy, foster strong relationships with Members and brokers, and collaborate across departments to deliver exceptional service.
Key responsibilities will include:
- Handling a high volume and variety of P&I claims for owners and charterers, ensuring timely and cost-effective resolutions. This includes personal injury, cargo claims, and pre-load surveys.
- Maintaining control over P&I claims strategy, incorporating input from external advisors as necessary.
- Providing regular, accurate, and timely reporting to the Head of P&I Claims on claim developments.
- Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
- Collaborating closely with FD&D, Underwriting, and Loss Prevention teams on claims-related matters.
- Supporting business development and networking efforts with Members and customers, both locally and globally.
- Estimating and settling P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
- Managing the appointment of external experts, overseeing claim recoveries, and ensuring effective communication with Members throughout the claims process.
About you
- Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
- Understanding of the basics of P&I claims and the P&I insurance industry.
- Good planning and organisational skills with the ability to cope with demanding workloads.
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role.
- Basic knowledge of shipping terms and common ship operations.
- Basic knowledge and experience in dealing with P&I/Non-P&I matters.
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We're one of the world's leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us
Our culture is hugely important to us enabling us to fulfil our brand promise, 'Taking on tomorrow, together'. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn't matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including:
- 27 days annual leave + bank holidays (rising with length of service).
- An annual company bonus scheme.
- Private Medical Insurance.
- Life Insurance.
- Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
- An onsite gym in our Newcastle office and much more...
Salary from £40,000+, with scope to increase depending on experience.
P&I Claims Executive - Middle East, India & Africa in Newcastle upon Tyne employer: NorthStandard
Contact Detail:
NorthStandard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&I Claims Executive - Middle East, India & Africa in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that personal connections can open doors, so don’t be shy about making those introductions.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their needs, especially in handling P&I claims. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We recommend focusing on common questions related to claims management and your understanding of the P&I insurance industry.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. We believe it shows your enthusiasm and professionalism, which is key in our industry.
We think you need these skills to ace P&I Claims Executive - Middle East, India & Africa in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the P&I Claims Executive role. Highlight any relevant experience you have in handling claims, especially in the marine insurance sector. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of P&I claims and your ability to build strong relationships.
Showcase Your Skills: Don’t forget to showcase your planning and organisational skills in your application. We’re looking for someone who can handle demanding workloads, so give us examples of how you've managed similar situations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NorthStandard
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of P&I claims, especially personal injury and cargo claims. Familiarise yourself with the common processes and terminology used in the industry, as this will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Relationship-Building Skills
Since this role involves cultivating strong relationships with Members and brokers, be prepared to discuss examples of how you've successfully built and maintained professional relationships in the past. Highlight your communication skills and any strategies you've used to foster collaboration.
✨Demonstrate Your Organisational Skills
With a high volume of claims to manage, it's crucial to showcase your planning and organisational abilities. Prepare to share specific examples of how you've effectively managed demanding workloads in previous roles, and discuss any tools or methods you use to stay organised.
✨Be Ready for Technical Questions
Expect some technical questions related to P&I claims and the insurance industry. Brush up on relevant regulations and guidelines, and be ready to discuss how you would approach estimating and settling claims. This will show that you're not only knowledgeable but also proactive in your approach.
