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- Tasks: Handle low value P&I claims and support the claims process with research and administration.
- Company: Join a leading marine insurer with a collaborative and empowering culture.
- Benefits: Enjoy 27 days leave, private medical insurance, and professional development support.
- Why this job: Make a real impact in the maritime industry while building strong relationships.
- Qualifications: Basic shipping knowledge and efficient administration skills are preferred.
- Other info: Dynamic team environment with excellent career growth opportunities.
The predicted salary is between 26100 - 36600 £ per year.
The role involves handling a wide range of low value P&I claims for owners and charterers, supporting the wider claims handling function, research and administration.
Key responsibilities will include:
- Handling a high volume and variety of low value P&I claims for owners and charterers, ensuring timely and cost-effective resolutions. This includes personal injury, cargo claims, and pre-load surveys.
- Estimating and settling these P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
- Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
- Responding to general enquiries and providing support for claims-related queries.
- Conducting research to support claims and general activities.
- Preparing and maintaining presentation materials, spreadsheets, and databases.
- Assisting with the administration, filing, and drafting of P&I and Non-P&I matters.
- Collaborating with teams in FD&D, Underwriting, Loss Prevention, and other sectors.
- Supporting business development, networking, and maintaining an inclusive team environment.
- Contributing to continuous improvement of claims processes.
About you
Skills/Qualifications/Experience:
- Basic knowledge of shipping terms and common ship operations.
- Efficient and effective administration skills.
- Good planning and organisational skills with the ability to cope with demanding workloads.
- Legal knowledge (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry preferred.
- Understanding of the basics of P&I claims and the P&I insurance industry.
- Some understanding of P&I Rules.
- Basic knowledge and experience in dealing with P&I/Non-P&I matters.
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us:
Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including:
- 27 days annual leave + bank holidays (rising with length of service).
- An annual company bonus scheme.
- Private Medical Insurance.
- Life Insurance.
- Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
- An onsite gym in our Newcastle office and much more...
Salary from £26,100+, with scope to increase depending on experience.
P&I Claims Assistant - Middle East, India & Africa in Newcastle upon Tyne employer: NorthStandard
Contact Detail:
NorthStandard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&I Claims Assistant - Middle East, India & Africa in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research our values, culture, and what we stand for. This will help you tailor your approach during interviews and show us that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with handling P&I claims and be ready to share examples from your past experiences. We love hearing about how you've tackled challenges head-on.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for our team.
We think you need these skills to ace P&I Claims Assistant - Middle East, India & Africa in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of P&I Claims Assistant. Highlight any relevant experience you have with claims handling, shipping terms, or maritime industry knowledge. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the maritime industry and how you can contribute to our team. Be sure to mention your understanding of P&I claims and your commitment to delivering exceptional service.
Showcase Your Skills: We’re looking for efficient administration skills and good planning abilities. In your application, give examples of how you've managed demanding workloads in the past. This will help us see that you can handle the variety of claims we deal with.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at NorthStandard
✨Know Your P&I Claims Inside Out
Before the interview, brush up on your knowledge of P&I claims, especially personal injury and cargo claims. Familiarise yourself with common shipping terms and operations, as this will show your understanding of the industry and impress your interviewers.
✨Show Off Your Organisational Skills
Since the role involves handling a high volume of claims, be ready to discuss how you manage your workload effectively. Prepare examples of how you've organised tasks or projects in the past, highlighting your planning and administrative skills.
✨Build Rapport with Your Interviewers
Remember, this company values strong relationships. During the interview, engage with your interviewers by asking insightful questions about their experiences and the company culture. This will demonstrate your interest in building connections and your fit within their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve a claim or handle a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
