Brand and PR Manager in London

We are looking to recruit a Brand and PR Manager on a fixed term basis, with the contract running until October 2027. Based in our Newcastle (or London) office, the Brand & PR Manager role will lead the brand, PR and design team in the development, planning and implementation of our proactive and co‑ordinated brand, PR, design and marketing collateral strategies. Integral to this role is co‑ordinating with the other functions within the Marketing & Communications team in the development, preparation and scheduling of brand, PR and design work to ensure consistency, regularity and integration of NorthStandard’s business messages to support our brand purpose. Brand guardianship is a critical responsibility within this role, ensuring that NorthStandard’s brand is consistently protected, strengthened and brought to life across every part of the business.

As a central custodian of our visual identity, messaging and tone of voice, the Brand & PR Manager plays a key role in embedding brand standards, educating colleagues and ensuring all internal and external communications reflect a cohesive, professional and strategically aligned brand experience. The Marketing & Communications Team works towards raising the global profile of the NorthStandard Group, comprising NorthStandard, Standard Club and Sunderland Marine, through an integrated marketing strategy to deliver a broad range of online and offline corporate marketing and communications collateral.

What will you be doing?

• Develop and deliver NorthStandard’s brand, PR and design strategy across the NorthStandard business portfolio.
• Develop relationships with key stakeholders, both internal and external to support the development of the brand, PR and design strategy.
• Continuous dialogue with consultants and third parties related to our brand, PR and design activities.
• Evaluate NorthStandard’s brand, PR and design activities to ensure NorthStandard is at the forefront of industry developments.
• Track, monitor and prepare prompt reports that include analysis across the NorthStandard brand portfolio.
• Prepare and evaluate the agreed brand KPIs on a monthly basis.

Brand

• Manage NorthStandard’s brand strategy in line with the agreed business and marketing strategy and ensure that the brand proposition remains fresh, relevant and engaging.
• Ensure alignment across marketing activity in terms of key brand messaging.
• Create and manage clear brand and corporate messages and USPs which can be applied across all business/marketing campaigns including travel packs and pitch packs.
• Represent the marketing team on various internal committees and working groups to ensure brand is a key consideration in any output.
• Monitor competitor activity across all brand channels.
• Provide oversight of resources available internally to deliver brand standards, i.e. Branding Guidelines, Corporate Style Toolkit.

PR

• Proactively manage all public and media relations activities to strengthen the reputation of NorthStandard and improve brand awareness locally, nationally and internationally.
• Crisis Communications - develop and implement crisis communications plan and fulfil roles assigned during a particular crisis.

Design

• Manage the development of the design strategy to ensure that all marketing touchpoints, collateral and assets remain within the prevailing brand guidelines.
• Manage and develop the Design Team to meet NorthStandard’s marketing objectives and ensure that NorthStandard is at the forefront of relevant developments.
• Ensure that all of our marketing collateral and assets are of the highest standard.
• Responsible for management of brand guidelines and liaison with relevant internal and external stakeholders.

Team Management

• Manage and develop the team to meet NorthStandard’s overall marketing and communication objectives.
• Ensure that all members of the team have clear roles, responsibilities and goals.
• Manage team performance and address team development needs.
• Promote NorthStandard’s expected behaviours, standards and work ethic through encouragement and by example.
• Provide cover for team members during periods of absence, when required.
• Ensure NorthStandard’s procedures are followed.
• Manage the brand, PR and design budgets within the agreed limit and support the management of the departmental budget as required.
• Manage supplier invoices within the set authority limits as required.

Support for other marketing functions

• Support and co‑ordinate with the other functions within the Marketing & Communications team in the development, preparation and scheduling of external and internal communications to deliver on our key business objectives.
• Undertake any work as requested by the Global Director (Marketing & Communications) as and when required.

About you

• A recognised degree (BA or BSc) in marketing, business administration or other relevant discipline (essential).
• A Certificate or Diploma in Professional & Digital Marketing from the Chartered Institute of Marketing or equivalent (desired).
• Minimum of five years proven B2B digital marketing experience as a senior marketing executive or equivalent.
• Strong understanding of professional digital marketing best practices including strategy development, planning and management, data analysis, digital campaign management and evaluation and creative execution.
• Experienced in successfully managing multiple projects, involving multiple stakeholders, from planning to delivery and influencing staff at all levels within an organisation.
• Extensive knowledge and understanding of current CMS for our full range of digital platforms including websites, apps, social media, email broadcasts and intelligence platforms.
• Proficient in MS Office and marketing software including Word, Excel, Outlook and PowerPoint.
• Able to use AI tools ethically, confidently and responsibly to enhance brand, PR and design work while maintaining accuracy and brand alignment.
• Creative and commercially aware.
• Strong written and verbal communication skills.
• Excellent communication and people skills.
• Strong organisational and time‑management abilities.

Who we are

We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.

Our culture and what to expect from us

Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long‑lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.

We provide our people with a fantastic benefits package including:

• 27 days annual leave + bank holidays (rising with length of service).
• An annual company bonus scheme.
• Private Medical Insurance.
• Life Insurance.
• Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
• Gym Allowance/Access to Office Gym.

Salary starting from £40,000, dependant upon experience.