People Operations & Office Manager in London
People Operations & Office Manager

People Operations & Office Manager in London

London Full-Time 50000 - 65000 £ / year (est.) No home office possible
Northslope

At a Glance

  • Tasks: Manage employee experience and ensure smooth office operations for a growing team.
  • Company: Join a mission-driven tech startup focused on innovative AI solutions.
  • Benefits: Competitive salary, equity options, comprehensive health benefits, and flexible work environment.
  • Other info: Exciting growth opportunities in a collaborative office culture.
  • Why this job: Be part of a dynamic team where your contributions directly impact our mission.
  • Qualifications: 3+ years in operations, entrepreneurial mindset, and strong communication skills.

The predicted salary is between 50000 - 65000 £ per year.

About Northslope: The generational companies of the next century will run on mission-specific AI software that compounds their competitive advantage, not commoditized SaaS. We purpose-build production AI applications that enable our customers to operate at the speed, scale, and margins of an enterprise software company, in any industry.

The Role: As Northslope's first People Operations and Office Manager for our London office, you'll have a dual mandate for our 36-person (and rapidly growing) UK team: manage many aspects of the employee experience in the UK, while simultaneously ensuring our London office operates smoothly as the hub for our growing European presence. This role is intentionally both strategic and tactical. You’ll be someone who enjoys deeply understanding a problem and delivering the solution, both individually and as a team, all while maintaining the ability to step back and set your own priorities.

On the people side, you'll handle everything from benefits administration and payroll to compliance coordination and new hire onboarding. You'll be the go-to person for employees navigating questions about their equity, benefits, or workplace policies. You'll work with UK benefits brokers, payroll providers (likely handling both UK payroll and EOR arrangements), and legal counsel to ensure our team is well-supported.

On the office side, you'll ensure our London team has the technology, services, and physical environment they need to do their best work. You'll support operational aspects of background checks and compliance work (including sponsor licence administration), identify and implement benefits improvements with UK vendors, and handle the day-to-day operations that keep a 36-person office running smoothly. You’ll be the primary owner of making this an office people want to work in.

This role requires someone who thrives on variety, takes complete ownership of problems from start to finish, and operates with minimal oversight. You'll need to learn quickly (including navigating UK-specific employment law and benefits), make decisions autonomously, and constantly iterate to improve how we support our people and our office operations.

What We're Looking For:

  • 3+ years of Operations experience, ideally at a high-growth startup or fast-paced company.
  • Entrepreneurial ownership mindset.
  • Employee-first orientation.
  • Exceptional operational execution.
  • Bias toward iteration.
  • Strong communication and interpersonal skills.
  • Fast, curious learner.
  • Excited to work in-person from our London office in Fitzrovia.
  • An ambitious self-starter.

What We Offer:

  • Competitive base salary + equity in the form of stock options.
  • Comprehensive benefits package including health insurance (inclusive of dental, vision, mental health), pension matching, and commuting via Cycle2Work benefits.
  • Flexible hybrid work environment.
  • The opportunity to build solutions, systems, and software from the ground up as we scale.
  • A small, tight-knit team where your contributions directly impact our ability to execute on our mission.
  • Occasional travel (less than 10% of your time) for company offsites where you'll connect with teams across our New York and London hubs.

Our Principles:

  • Only Valuable Problems.
  • Outcomes, Not Activity.
  • Forward Deployed Engineering.
  • One size fits none.

Why Northslope: At Northslope, we're built different. We take pride in being more like a product startup than a traditional services firm. We value velocity, ingenuity, and grit, and we relentlessly focus on delivering tangible outcomes for our customers.

We also have fun. We get to work on big, hard problems, in a fast-paced environment, alongside sharp yet kind teammates who help us continuously grow and delight in one another's successes. We offer full benefits and all the perks you'd expect of a modern tech startup, and are a distributed global team with hubs in London, New York, and UAE.

Northslope is committed to building a strong, diverse team. We believe teams with a diversity of lived experience, background, and perspectives create better outcomes for our customers and are just more enjoyable to be part of. We are committed to creating and living a culture of diversity, equity, and inclusion throughout our work.

People Operations & Office Manager in London employer: Northslope

At Northslope, we pride ourselves on fostering a dynamic and inclusive work environment where every team member's contributions are valued. As the People Operations & Office Manager in our vibrant London office, you'll enjoy a competitive salary, comprehensive benefits, and the opportunity to shape the employee experience in a fast-paced, innovative setting. With a strong emphasis on personal growth and collaboration, you'll be part of a close-knit team dedicated to tackling meaningful challenges while having fun along the way.
Northslope

Contact Detail:

Northslope Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Operations & Office Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their mission and values, especially since Northslope is all about building adaptable software. Tailor your answers to show how you align with their goals and how you can contribute to their success.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. Focus on showcasing your operational experience and how you've tackled challenges in previous roles, just like the ones you'll face at Northslope.

✨Tip Number 4

Don't forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the role and the company.

We think you need these skills to ace People Operations & Office Manager in London

Operations Management
Employee Experience Management
Benefits Administration
Payroll Coordination
Compliance Coordination
Onboarding Processes
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Adaptability
Learning Agility
Project Management
Autonomous Decision-Making

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about creating an excellent employee experience and are excited about the opportunity to contribute to our mission.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience. We’re looking for someone with a strong operations background, so showcase any projects you've owned that demonstrate your entrepreneurial mindset and operational execution skills.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to understand. Remember, we want to see how you can explain complex topics simply!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Northslope!

How to prepare for a job interview at Northslope

✨Know Your Stuff

Before the interview, dive deep into Northslope's mission and values. Understand their approach to AI software and how it differs from traditional SaaS. This will not only show your genuine interest but also help you align your answers with their goals.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your operations experience, especially in high-growth environments. Be ready to discuss how you've tackled challenges, owned projects, and improved employee experiences in previous positions.

✨Emphasise Your People Skills

Since this role is all about managing the employee experience, be prepared to talk about how you've built trust and communicated effectively with team members. Share instances where you've handled sensitive situations with empathy and discretion.

✨Demonstrate Your Adaptability

Northslope values a bias toward iteration and quick learning. Be ready to discuss how you've navigated ambiguity in past roles and how you approach problem-solving. Highlight your ability to learn quickly and adapt to new challenges, especially in a fast-paced environment.

People Operations & Office Manager in London
Northslope
Location: London

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