People Operations & Office Manager in London

About Northslope

The generational companies of the next century will run on mission-specific AI software that compounds their competitive advantage, not commoditized SaaS. We purpose-build production AI applications that enable our customers to operate at the speed, scale, and margins of an enterprise software company, in any industry. We’re building something fundamentally different: software that’s as adaptable as the businesses it serves, created by engineers who understand both code and customers.

Role Description

As Northslope's first People Operations and Office Manager for our London office, you’ll have a dual mandate for our 36-person (and rapidly growing) UK team: manage many aspects of the employee experience in the UK, while ensuring our London office operates smoothly as the hub for our growing European presence. This role is intentionally both strategic and tactical. You’ll be someone who enjoys deeply understanding a problem and delivering the solution, both individually and as a team, while maintaining the ability to step back and set your own priorities.

On the people side, you’ll handle everything from benefits administration and payroll to compliance coordination and new hire onboarding. You’ll be the go-to person for employees navigating questions about their equity, benefits, or workplace policies. You’ll work with UK benefits brokers, payroll providers (likely handling both UK payroll and EOR arrangements), and legal counsel to ensure our team is well-supported.

On the office side, you’ll ensure our London team has the technology, services, and physical environment they need to do their best work. You’ll support operational aspects of background checks and compliance work (including sponsor licence administration), identify and implement benefits improvements with UK vendors, and handle the day-to-day operations that keep a 36-person office running smoothly. You’ll be the primary owner of making this an office people want to work in.

This role requires someone who thrives on variety, takes complete ownership of problems from start to finish, and operates with minimal oversight. You’ll need to learn quickly (including navigating UK-specific employment law and benefits), make decisions autonomously, and constantly iterate to improve how we support our people and our office operations.

What We Look For

• 3+ years of Operations experience, ideally at a high-growth startup or fast-paced company. You’ve owned meaningful operations projects and have battle scars from scaling through rapid growth.
• Entrepreneurial ownership mindset. You don’t need detailed instructions or constant check-ins. You see a problem, you own it end-to-end, and you drive it to completion. You’re comfortable operating with ambiguity and building systems from scratch.
• Employee-first orientation. You genuinely care about creating an excellent employee experience. You don’t do things because “that’s how it’s always been done.” You question conventions and build solutions that actually make sense for our team.
• Exceptional operational execution. You can juggle many concurrent workstreams without dropping balls. You’re hyper-organized, detail-oriented, and maintain high quality even when moving fast.
• Bias toward iteration. You ship quickly, gather feedback, and improve continuously. Nothing is ever “set it and forget it.” You’re always looking for ways to make things better.
• Strong communication and interpersonal skills. You build trust easily with employees at all levels. You can explain complex topics (like equity or benefits) in simple, accessible language. You handle sensitive situations with empathy and discretion.
• Fast, curious learner. You’re comfortable diving into unfamiliar territory and figuring things out quickly.
• Excited to work in-person from our London office in Fitzrovia. We believe in-person collaboration makes us stronger, and we’re building an office culture people want to be part of.
• An ambitious self-starter. You’ll be defining the boundaries of your own role within the wider Global Operations team. Northslope is a flat organization with individual growth paths that are owned by each of our employees. How the role develops is limited only by the scale of your ambition.

What We Offer

• Competitive base salary + equity in the form of stock options — you’ll have real ownership in what we’re building.
• Competitive benefits package including comprehensive health insurance.
• 5 days per week in our brand new London office with flexibility as needed.
• The opportunity to define your own career path as we grow, whether that’s moving into people leadership, becoming the go-to expert for a specific geography or candidate profile, or carving out an entirely new role.
• A small, tight-knit team where your work directly impacts our ability to execute on our mission.
• Occasional travel (less than 10% of your time) for company offsites where you’ll connect with the broader team and help build our culture.

Northslope is committed to building a strong, diverse team. We believe teams with a diversity of lived experience, background, and perspectives create better outcomes for our customers and are just more enjoyable to be part of. We are committed to creating and living a culture of diversity, equity, and inclusion throughout our work. We do not discriminate on the basis of race, national origin, religion, disability, pregnancy, age, military status, marital status, genetic characteristics or information, gender, gender identity, gender variance, or sexual orientation.