At a Glance
- Tasks: Support UK customers via phone, email, and social media with orders and technical queries.
- Company: Join Northreach, a dynamic company focused on customer satisfaction.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Work from our vibrant Paddington office in London.
- Why this job: Make a difference by helping customers resolve their issues and enhance their experience.
- Qualifications: Experience in customer support and familiarity with CRM systems.
The predicted salary is between 23400 - 28600 £ per year.
Northreach is seeking an experienced Call Centre Agent to join its customer support team supporting UK customers across phone, email and social media.
You will help with orders, complaints, escalations and basic technical enquiries, taking ownership of issues through to resolution.
The role requires clear communication, patience and a calm, customer-focused approach.
You should be comfortable using CRM or ticketing systems and be available to work from the Paddington office in London.
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Multichannel Tech Support Specialist (UK) employer: Northreach
Join a dynamic financial services organisation in North Liverpool that prioritises collaboration and employee growth. With a strong focus on exceptional customer service, we offer flexible working arrangements, competitive salaries, and comprehensive benefits, including generous annual leave and ongoing training opportunities. This is an excellent environment for those looking to thrive in a fast-paced setting while building meaningful relationships with clients and stakeholders.
