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For Companies At a Glance
- Tasks: Transform customer insights into strategies that shape business success.
- Company: Leading financial data and insights firm in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Make a real impact on user experience and drive business decisions.
- Qualifications: Bachelor's degree and 3 years of experience in data analysis or customer insights.
- Other info: Collaborative team culture with a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
Do you have a passion for transforming customer insights into actionable strategies that shape the future of a business? Our client, a leader in financial data and insights, is seeking a highly skilled UX Researcher to join an innovative team in London. In this role, you will be at the forefront of understanding customer behaviour, using cutting‐edge analytics to enhance the user experience and drive growth. Your insights will inform key business decisions, making a direct impact on the company's success.
Key Responsibilities:
- Analyse customer data from platforms like Google Analytics and CRM systems to identify patterns.
- Provide actionable insights to stakeholders across marketing, product, and customer service teams.
- Collaborate with teams to implement customer segmentation and predictive analytics.
- Conduct market research, surveys, and focus groups to gain insights and benchmark performance.
- Develop and maintain dashboards tracking key customer metrics and campaign effectiveness.
What We're Looking For:
- A Bachelor's degree in a relevant field.
- Minimum of 3 years experience in customer insights, data analysis, or a similar role.
- Strong proficiency in data analysis tools and a thorough understanding of customer behaviour analytics.
- Excellent communication skills, with the ability to present complex data in a clear, concise manner.
- A collaborative mindset, thriving in fast-paced environments and cross‐functional teams.
This is a fantastic opportunity for a UX Researcher who's looking to make a tangible impact within an innovative company. You'll be working in a dynamic environment where your research will directly shape the customer journey and drive key business decisions.
UX Researcher 1 in London employer: Northreach
Contact Detail:
Northreach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher 1 in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX research projects. Include case studies that demonstrate how your insights led to actionable strategies and improved user experiences. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can articulate your experience with data analysis tools and customer behaviour analytics. We want to see how you can present complex data clearly and concisely!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate how your skills align with their needs, especially in transforming customer insights into strategies.
We think you need these skills to ace UX Researcher 1 in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for transforming customer insights into actionable strategies. Share examples of how you've used data to shape user experiences in your previous roles.
Tailor Your CV: Make sure your CV highlights your experience with data analysis tools and customer behaviour analytics. We want to see how your skills align with the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Discuss your collaborative mindset and how you thrive in fast-paced environments, as these are key traits we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Northreach
✨Know Your Data Tools
Make sure you’re well-versed in the data analysis tools mentioned in the job description. Brush up on Google Analytics and any CRM systems you’ve used before. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running.
✨Prepare Actionable Insights
Think of specific examples where your insights have led to tangible results. Be ready to share how your research influenced decisions in previous roles. This will demonstrate your ability to turn customer behaviour into actionable strategies, which is key for this position.
✨Practice Clear Communication
Since excellent communication skills are a must, practice explaining complex data in simple terms. You might be asked to present findings or insights during the interview, so being clear and concise will help you stand out.
✨Show Your Collaborative Spirit
This role requires working with various teams, so be prepared to discuss your experience in cross-functional collaboration. Share examples of how you’ve worked with marketing, product, or customer service teams to implement insights and drive growth.
