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- Tasks: Support the Chief Scientific Officer in strategic operations and stakeholder management.
- Company: Mission-driven biotechnology organisation at the forefront of drug development.
- Benefits: High visibility, collaborative culture, and opportunity to shape executive operations.
- Why this job: Play a key role in accelerating scientific innovation and making a meaningful impact.
- Qualifications: Experience supporting C-suite leaders and strong project coordination skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
A growing, mission-driven biotechnology organisation is seeking a Business Support Manager to partner directly with its Chief Scientific Officer. This is a newly created role designed to strengthen executive delivery, strategic coordination and stakeholder alignment at the highest level of the business. The organisation operates at the forefront of translational science and drug development, working across complex scientific programmes and high-profile partnerships.
This position goes well beyond traditional executive support. It requires commercial awareness, strong written capability, disciplined execution and the confidence to operate at board and investor level.
The Role
Reporting directly to the CSO, you will act as a strategic operator within the Office of the CSO — ensuring priorities are translated into action, communications are clear, and initiatives move forward at pace. You will work alongside an Executive Assistant, but your remit is broader: structured planning, project coordination, stakeholder management and high-level communication.
Key Responsibilities
- Structure and manage the CSO’s forward agenda, ensuring alignment to scientific and corporate priorities
- Prepare executive briefings, board materials, investor updates and external communications
- Manage senior stakeholder liaison across leadership team, research partners, funders and collaborators
- Triage and manage high-volume, high-sensitivity communications
- Lead coordination of business planning cycles and CSO team meetings
- Attend key meetings, capture outcomes and ensure disciplined follow-through
- Conduct research and analysis to support informed executive decision-making
- Identify operational inefficiencies and implement practical process improvements
About You
You are experienced in supporting C-suite leaders within complex, high-growth environments — ideally biotech, pharma, healthcare, or science-led organisations. You combine structured thinking with sound judgement and high emotional intelligence.
Experience & Capability
- Significant experience supporting executive-level leadership
- Strong project coordination and delivery skills
- Exceptional written communication — able to draft materials for board and external audiences
- Confident engaging with senior internal and external stakeholders
- Analytical mindset with the ability to synthesise complex information quickly
- Comfortable operating autonomously in a fast-moving environment
- Advanced Microsoft Office and digital collaboration tools (including AI-enabled platforms)
Why This Role?
- High visibility across scientific, operational and strategic initiatives
- Opportunity to shape how the Office of the CSO operates
- A collaborative, science-led culture focused on meaningful impact
This is an opportunity for a senior operator who thrives in structured but ambitious environments and wants to play a meaningful role in accelerating scientific innovation.
Business Operations Manager in London employer: Northreach
Contact Detail:
Northreach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the biotech and pharma sectors, especially those who work closely with C-suite leaders. Attend industry events or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and partnerships. Show us you’re not just interested in the role but also passionate about their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role involves high-level interactions, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews with friends or mentors to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Operations Manager in London
Some tips for your application 🫡
Showcase Your Written Skills: Since this role requires exceptional written communication, make sure your application reflects that. Use clear, concise language and structure your thoughts logically. We want to see how you can draft materials for board and external audiences.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in supporting C-suite leaders and your understanding of the biotech or pharma sectors. We love seeing candidates who take the time to connect their skills with our mission.
Be Strategic in Your Approach: This role is all about strategic coordination and stakeholder management. In your application, demonstrate your ability to think strategically and provide examples of how you've managed complex projects or communications in the past. We’re looking for that structured thinking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Northreach
✨Know Your Science
Make sure you brush up on the latest trends in biotechnology and drug development. Understanding the scientific landscape will not only impress your interviewers but also show that you're genuinely interested in the role and the organisation's mission.
✨Master the Art of Communication
Since this role involves high-level communication, practice articulating complex ideas clearly and concisely. Prepare examples of how you've successfully communicated with senior stakeholders in the past, as this will demonstrate your capability to handle sensitive communications.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've coordinated, especially in fast-paced environments. Highlight your structured approach to planning and execution, and be prepared to share how you’ve identified and implemented process improvements in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and emotional intelligence. Think of scenarios where you've had to triage communications or manage stakeholder expectations, and be ready to explain your thought process and outcomes.
