Access Control Engineer in London

The Company
NorthMark Strategies is a leading investment firm, combining capital, innovation, and engineering to drive long-term value. Our mission is to build enduring businesses by operating complex businesses and backing breakthrough technologies. Our team combines intelligent risk-taking, operational excellence, exceptional talent, and world-class computing capacity to create shareholder value. We offer a dynamic environment where individuals have the freedom to lead companies toward bold achievements by embracing innovation, leveraging technology, and fostering differentiated business strategies. Our values are Integrity, Ability, and Energy, and we aim to hire individuals who possess those qualities.

The Position
The Access Control Engineer provides first-line support and maintenance for physical security systems, including CCTV, access control, and alarms. Responsibilities include configuring and commissioning hardware, managing small to medium installation projects, and coordinating with vendors for larger implementations. Ensures compliance, accurate documentation, and system health monitoring while delivering technical guidance and excellent stakeholder communication.

Responsibilities:

• Provide 1st line support for all physical security hardware, including CCTV, access control systems, intruder alarms, and security scanners.
• Liaise with external vendors and service providers for maintenance, repairs, and upgrades, ensuring compliance with company standards.
• Configure, program, and commission all physical security hardware onto the network, maintaining accurate documentation of configurations and changes.
• Manage end-to-end delivery of small to medium physical security installation projects, including planning, execution, and testing.
• Develop project plans, consult with stakeholders, and oversee implementation of large physical security installation projects by third-party contractors.
• Monitor industry trends and emerging technologies, evaluating and recommending new or improved physical security solutions.
• Plan and execute preventive and corrective maintenance across all GR sites and supported business units, maintaining service logs and compliance with schedules.
• Manage administrative tasks related to the physical security platform, including user access management, system health monitoring, and reporting.
• Work closely with internal stakeholders to understand and deliver on physical security requirements, providing technical guidance during audits and compliance checks.

Requirements:

• Proven track record of successfully delivering physical security installations, including commissioning and integration of systems.
• Strong engineering background with hands-on experience in troubleshooting and maintaining security hardware and software.
• Ability to plan, prioritise, and deliver projects within agreed deadlines while managing multiple tasks effectively.
• Excellent written and verbal communication skills, with the ability to produce clear documentation and communicate technical concepts to non-technical stakeholders.
• Proficient in Microsoft Office applications and comfortable working with other relevant software tools.
• Committed to providing a first-class customer service experience and maintaining positive relationships with internal and external stakeholders.
• Demonstrates respect for company values and considers the opinions and circumstances of others when making decisions.
• Strong work ethic, honesty, and integrity in all aspects of the role.
• Proactive and self-motivated, with the ability to use initiative and work independently when required.
• Exceptional organisational skills and attention to detail to ensure accuracy and compliance.
• High level of professionalism in all interactions and deliverables.
• Flexible attitude towards work, with the ability to adapt to changing priorities and business needs.
• Reliable and punctual, with excellent time management skills.
• Ability to collaborate effectively across all sectors of the business, maintaining a balance of friendliness and professionalism.
• Positive attitude and willingness to listen, learn, and follow directions from line management.

Benefits & Perks

• Comprehensive Health Coverage: Private medical and dental insurance through Bupa UK.
• Extra Support: Access to a Health Cash Scheme for everyday healthcare needs.
• Pension Scheme: A generous 9% non-contributory pension scheme.
• Various wellbeing and lifestyle benefits: Such as gym memberships through Gymflex & Wellhub, discounts, backup care, fertility and family planning benefits and more.
• Various Loan Schemes: Cycle to Work, Cycle Scheme, Technology Loans, Season Ticket Loans and more.
• Risk Benefits: Life Assurance & Income Protection.
• Annual Leave & Holidays: 27 days of holiday plus all UK bank holidays.