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For Companies At a Glance
- Tasks: Lead strategy and operations for enterprise business applications, focusing on NetSuite ERP.
- Company: Join Northland Control Systems, a leader in security and technology solutions.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Office-based role in Letchworth with a focus on teamwork and innovation.
- Why this job: Drive digital transformation and make a real impact in a dynamic tech landscape.
- Qualifications: 12+ years in ERP management and strong NetSuite expertise required.
The predicted salary is between 48000 - 72000 £ per year.
Location: Letchworth, UK
Position Overview
Northland Control Systems, Inc. is seeking a Senior IT Manager – Corporate Applications to lead the strategy, delivery, and operations of our enterprise business applications ecosystem. This role is responsible for ensuring stable and scalable application operations, strong governance, and high adoption of critical systems across the organization.
With a strong focus on NetSuite ERP, financial systems, project management, supply chain, and HR platforms, this position partners closely with Finance, Operations, and Executive Leadership to support business growth, compliance needs, and digital transformation initiatives. This role manages a global team of ERP, data, and development specialists, oversees key vendor relationships, and drives a roadmap aligned with Northland's long-term goals.
What You'll Do
- Enterprise Applications Strategy & Roadmap
- Define and execute a multi-year roadmap for Northland's corporate applications, supporting modernization and scalability.
- Sponsor major NetSuite initiatives including revenue management, consolidation, procurement automation, and inventory optimization.
- Govern NetSuite upgrades, patch cycles, sandbox refreshes, and regression testing.
- Solution Architecture & Delivery
- Own solution architecture across NetSuite modules including Financials, Order Management, Inventory, Projects, SuiteCommerce, and SuitePeople.
- Lead requirements gathering, fit-gap analysis, configuration, testing, and deployment.
- Govern customizations using SuiteScript, SuiteFlow, SuiteAnalytics, workflows, and reporting.
- Integrations & Data Governance
- Oversee integrations through iPaaS/ESB tools such as Celigo, Boomi, or MuleSoft.
- Lead Master Data Management strategy across customers, vendors, items, and pricing.
- Govern reporting and analytics across SuiteAnalytics and platforms such as Power BI or Tableau.
- Operations, Reliability & Compliance
- Manage L2/L3 application support, incident/change management, and release cycles.
- Define SLAs, improve uptime, reduce recurring incidents, and implement operational KPIs.
- Ensure compliance with GDPR and data privacy requirements, vendor risk controls, and audit readiness.
- Vendor, Budget & Stakeholder Management
- Manage systems integrators and service providers, ensuring high-quality delivery.
- Own the corporate applications budget and optimize licensing and SuiteApp utilization.
- Build strong relationships with executive and functional leaders to drive adoption and change management.
- AI Strategy & Transformation
- Lead development of an AI-enabled applications strategy across Finance, Supply Chain, HR, and Analytics.
- Identify opportunities for automation, predictive insights, and GenAI-enabled productivity.
- Ensure responsible AI practices including privacy, bias mitigation, and access governance.
- Leadership
- Lead, mentor, and develop a high-performing global applications team.
- Drive accountability, continuous improvement, and cross-department collaboration.
- Provide escalation support and strategic decision-making across IT initiatives.
What We're Looking For
- Education
- Bachelor's or Master's degree in Information Systems, Computer Science, Engineering, or a related field.
- Experience
- 12+ years supporting or leading ERP and business applications.
- 8+ years managing global IT/application teams and cross-functional delivery programs.
- NetSuite Expertise
- Hands-on experience across core and advanced NetSuite capabilities, including Financial Management, Order Management, Inventory, CRM, Procurement.
- Experience with WMS, ARM, SuitePeople, and performance tuning is highly valued.
- Integration & Technical Skills
- Experience with Celigo, Boomi, MuleSoft, REST APIs, and ETL pipelines.
- Familiarity with Azure/AWS fundamentals.
- Strong knowledge of Microsoft enterprise tools (SharePoint, Power BI, Copilot, O365).
- Business Process Knowledge
- Strong understanding of end-to-end business processes including Record to Report, Order to Cash, Procure to Pay, Hire to Retire.
- Preferred Qualifications
- Multi-entity/multi-currency consolidation experience.
- Exposure to Salesforce, ADP/UKG payroll, Avalara, OpenAir/PSA.
- Certifications such as NetSuite Administrator, SuiteFoundation, ITIL, PMP, SAFe.
- Soft Skills
- Executive-level communication and stakeholder influence.
- Strong analytical problem-solving ability.
- Proven coaching, leadership, and vendor management skills.
Work Environment & Expectations
- Office-based role in Letchworth, UK.
- Full-time position (40 hours per week).
- Ability to lift up to 25 lbs unassisted.
Why Northland?
At Northland, we deliver world-class security and technology solutions globally while fostering a culture built on accountability, innovation, and teamwork. If you are passionate about enterprise applications, digital transformation, and leading impactful ERP initiatives, we'd love to hear from you.
Senior IT Manager in Letchworth employer: Northland Controls
Contact Detail:
Northland Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Manager in Letchworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at Northland. A friendly chat can sometimes lead to a referral, which is often the golden ticket to landing that interview.
✨Tip Number 2
Prepare for the interview by researching Northland's corporate applications and their recent projects. Show us you’re not just another candidate; demonstrate your knowledge about how you can contribute to their digital transformation initiatives.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams or managed ERP systems in the past. We want to hear about your successes and how you overcame challenges in your previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Senior IT Manager position can keep you top of mind. Plus, it shows us you’re genuinely excited about the opportunity!
We think you need these skills to ace Senior IT Manager in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Manager role. Highlight your experience with ERP systems, especially NetSuite, and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your past achievements in IT management and how they relate to our goals at Northland.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise! Mention your experience with integration tools like Celigo or MuleSoft, and any relevant certifications. We love seeing candidates who are well-versed in the latest tech trends.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Northland Controls
✨Know Your NetSuite Inside Out
As a Senior IT Manager, you'll need to demonstrate your expertise in NetSuite ERP. Brush up on its core and advanced functionalities, especially around financial management and integrations. Be ready to discuss specific projects where you've successfully implemented or optimised these systems.
✨Showcase Your Leadership Skills
This role involves managing a global team, so it's crucial to highlight your leadership experience. Prepare examples of how you've mentored teams, driven accountability, and fostered collaboration across departments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Business Processes
Familiarise yourself with end-to-end business processes like Record to Report and Order to Cash. Be prepared to discuss how your technical skills can enhance these processes. This will show that you not only understand IT but also how it impacts the broader business.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in application management or vendor relationships, and be ready to explain how you navigated those situations effectively.