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- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join Northgate Vehicle Hire, a leader in vehicle solutions with a supportive culture.
- Benefits: Earn up to £39,420 OTE, enjoy bonuses, and 24 days annual leave plus your birthday off.
- Why this job: Be at the forefront of automotive technology while making a real impact on customer satisfaction.
- Qualifications: Qualified technician with strong workshop experience and a passion for teamwork.
- Other info: Enjoy a vibrant work environment with opportunities for personal and professional growth.
The predicted salary is between 36720 - 39420 £ per year.
Salary up to £39,420 OTE (basic £36,720 pa + bonus up to £2,700 pa)
Weekly Hours: 42.5 hours/week
This is an exciting opportunity for an experienced individual ensuring we get their vehicle back on the road safely and in quick time. With an ever-changing workload, our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools - it is a bustling, exciting place to be.
You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity and efficiency of the workshop team. You are also the decision-maker for the technicians on recharge and warranty opportunities too. Key to your success is your ability to ensure the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
About you
- You are a qualified technician with a solid workshop background - your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics.
- You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
- Above all, you are a people person - you care about those around you and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
- You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
As a Workshop Controller with Northgate Vehicle Hire, we offer:
- A fantastic quarterly bonus scheme up to £2,700 pa
- 24 days annual leave rising with service (+ bank holidays) and an extra day’s leave to celebrate your birthday
- Free life assurance
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan)
Workshop Controller employer: Northgate Vehicle Hire
Contact Detail:
Northgate Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, visit local workshops or vehicle hire companies and chat with the team. Show your enthusiasm and ask about potential openings. Sometimes, being proactive can land you a job before it’s even posted online.
✨Tip Number 3
Show off your skills! Prepare a portfolio showcasing your technical knowledge and past successes in workshop management. Bring it along to interviews or networking events to demonstrate your expertise and passion for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your workshop background and technical knowledge in your application. We want to see how your experience aligns with the role of Workshop Controller, so don’t hold back on those details!
Be Personable: Since we value a people-oriented approach, let your personality shine through in your written application. Share examples of how you’ve built strong relationships with colleagues and customers – it’s all about teamwork!
Demonstrate Your Problem-Solving Skills: We’re looking for someone who can tackle issues head-on. Include specific instances where you’ve successfully resolved challenges in the workshop. This will show us you’re the right fit for our fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Northgate Vehicle Hire.
How to prepare for a job interview at Northgate Vehicle Hire
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Be ready to discuss everything from routine servicing to complex diagnostics, as this role requires a solid understanding of workshop operations.
✨Show Your People Skills
As a Workshop Controller, you'll need to demonstrate that you're a people person. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your ability to create a high-performing workshop team.
✨Understand the Business Side
Familiarise yourself with what makes a workshop profitable and efficient. Be prepared to discuss strategies you've implemented in previous roles to maximise productivity and profitability, as this will show your common-sense business approach.
✨Customer Service is Key
Prepare to talk about your passion for customer service. Think of specific instances where you've gone above and beyond to solve customer issues. This will demonstrate your commitment to delivering outstanding service, which is crucial for this role.