At a Glance
- Tasks: Lead a dynamic team to ensure customer satisfaction and vehicle availability.
- Company: Join Northgate Vehicle Hire, a leader in light commercial vehicle rental.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive employee discounts.
- Other info: Flexible working environment with excellent career development opportunities.
- Why this job: Make a real impact by supporting customers and driving business growth.
- Qualifications: Proven leadership skills and a focus on customer service.
The predicted salary is between 35000 - 35000 £ per year.
This is an exciting opportunity to head up the Rental Team at our busy site in Rochdale.
At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play!
The Rochdale Rental Manager needs to be highly customer focused, driven by success, a good people manager and to ensure vehicle availability and business growth. The branch needs a decision maker and a leader that encourages our team to deliver immediate and continuous decision making, together with drive and innovation to minimise vehicle downtime and above all, deliver on our service commitment to our customers.
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.
Benefits include:
- A fantastic yearly bonus scheme up to 10% OTE
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year.
- Public holidays and an extra day off to celebrate your birthday.
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).
- Exclusive colleague vehicle-leasing schemes.
- Pension & save-as-you-earn share scheme.
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals.
- Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well‑known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
Rental Manager in Milnrow employer: Northgate Vehicle Hire
At Northgate Vehicle Hire in Rochdale, we pride ourselves on fostering a supportive and rewarding work environment that prioritises employee well-being and professional growth. With a comprehensive benefits package, including exclusive discounts, a generous bonus scheme, and a commitment to diversity and inclusion, we empower our Rental Managers to lead dynamic teams while ensuring exceptional customer service. Join us in a modern facility where your contributions are valued, and you can truly make a difference in the vehicle rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Manager in Milnrow
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Northgate Vehicle Hire and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Northgate Vehicle Hire!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Northgate Vehicle Hire keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Rental Manager in Milnrow
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Northgate Vehicle Hire:This is your chance to really connect with the team at Northgate Vehicle Hire. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Northgate Vehicle Hire
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Northgate Vehicle Hire.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Northgate Vehicle Hire that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Northgate Vehicle Hire. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
