At a Glance
- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join one of the UK’s top vehicle rental specialists in Leicester.
- Benefits: Enjoy a competitive salary, bonus scheme, and extensive well-being services.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by delivering exceptional customer service and leading a skilled team.
- Qualifications: Qualified technician with strong workshop experience and a passion for teamwork.
The predicted salary is between 37639 - 37639 £ per year.
This is an exciting opportunity for an experienced and qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists at our Leicester site. Your role, as Workshop Controller, is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and quickly. With an ever‑changing workload, our modern workshop is equipped with the latest technology and manufacturer‑specific diagnostic tools – it is a bustling, exciting place to be.
You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity and efficiency of the workshop team. You also decide on technician recharge and warranty opportunities. Key to your success is ensuring the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
About you
You are a qualified technician with a solid workshop background – your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics. You have a common‑sense business approach – you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results. Above all, you are a people person – you care about those around you and understand that a one‑size‑fits‑all approach is not always the best way to create a high‑performing workshop team. You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands‑on, can‑do approach to getting things done. You have a passion for customer service – you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
As a Workshop Controller with Northgate Vehicle Hire, we offer:
- A fantastic quarterly bonus scheme up to £2,258 pa
- 24 days annual leave rising with service (+ bank holidays) and an extra day’s leave to celebrate your birthday
- Free life assurance
- Well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Exclusive colleague‑only vehicle‑leasing schemes
- Pension & save‑as‑you‑earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- We recently launched Stream – a Financial Wellbeing app that gives you more control over your pay. It lets you choose when to get paid, put money aside each month, and gives you discounts on shopping, access to benefits and a financial coach.
Equal Opportunities
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
Workshop Controller in Leicester employer: Northgate Vehicle Hire
Northgate Vehicle Hire is an exceptional employer, offering a dynamic work environment in Leicester where innovation meets teamwork. With a strong focus on employee well-being, we provide comprehensive benefits including a generous bonus scheme, extensive leave options, and access to well-being services, ensuring our team members feel valued and supported. Our commitment to personal growth and inclusivity fosters a culture where every individual can thrive, making it a rewarding place to build a career in the vehicle rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Leicester
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Northgate Vehicle Hire.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Northgate Vehicle Hire. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Workshop Controller in Leicester
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Northgate Vehicle Hire, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Northgate Vehicle Hire and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Northgate Vehicle Hire. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Northgate Vehicle Hire
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Northgate Vehicle Hire.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Northgate Vehicle Hire.