Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support to our clients.
- Company: Join Auxillis, a trusted leader in accident claims and mobility services.
- Benefits: Enjoy discounts, cashback, and a financial wellbeing app for better pay control.
- Why this job: Be part of a diverse team making a real difference in people's lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunities for career growth in an inclusive and supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Benefits include an app offering unlimited access to a huge range of retailer discounts and cashback. The Stream App provides all our colleagues with a Financial Wellbeing app that gives you more control over your pay. It allows you to choose when to get paid, put money aside each month, access discounts on shopping, check eligibility for benefits, and connect with a financial coach.
With over 50 sites nationwide, Auxillis is the go-to provider for bespoke accident claims and mobility services for motorists. We are trusted by some of the UK’s best-known motor insurers and motoring brands to help their customers when they need it most. We’re also part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.
We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Customer Service Agent - Maternity Cover. in Kidderminster employer: Northgate Vehicle Hire
Contact Detail:
Northgate Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent - Maternity Cover. in Kidderminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes Auxillis tick, and how you can contribute to our mission of supporting customers when they need it most.
✨Tip Number 3
Practice common customer service scenarios. We want to see how you handle tricky situations, so role-play with a friend or family member to build your confidence and refine your responses.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Service Agent - Maternity Cover. in Kidderminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Service Agent role. Highlight your relevant experience and skills that align with what we’re looking for, like communication and problem-solving abilities.
Show Your Personality: We love seeing a bit of your personality shine through in your application! Don’t be afraid to let us know what makes you unique and how you can contribute to our diverse and inclusive workplace.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and qualifications without unnecessary fluff.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Northgate Vehicle Hire
✨Know the Company Inside Out
Before your interview, take some time to research Auxillis and ZIGUP. Understand their services, values, and recent achievements, like the King's Award for Enterprise. This knowledge will not only impress your interviewers but also help you align your answers with the company's mission.
✨Showcase Your Customer Service Skills
As a Customer Service Agent, your ability to handle queries and resolve issues is crucial. Prepare examples from your past experiences where you successfully managed customer interactions. Highlight your problem-solving skills and how you maintained a positive attitude under pressure.
✨Emphasise Adaptability and Agility
Given that this role is maternity cover, it’s important to demonstrate your flexibility and willingness to adapt. Share instances where you’ve quickly adjusted to changes in your work environment or taken on new responsibilities. This will show that you can thrive in a dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
