At a Glance
- Tasks: Be the vital link between customers and our workshop, ensuring smooth vehicle maintenance.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonuses, and exclusive colleague discounts.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment while delivering excellent customer service.
- Qualifications: Customer service skills and a logical, can-do attitude are essential.
The predicted salary is between 28734 - 30200 £ per year.
Location: Inverness
Benefits: A superb range of exclusive, colleague only benefits and discounts
Salary: £28,734 pa + bonus up to £1,436 pa
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile. As a Workshop Administrator, you are the vital link between your customers and our workshop, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire:
- Our workshops are busy and fast-paced; you are the oil that keeps the whole workshop running smoothly.
- Customer care always comes first, so confidently delivering great service with a smile is second nature.
- You will be responsible for booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, and ensuring the correct approvals are in place for the work carried out.
- Your Technicians rely on you to plan their day and keep the workshop running efficiently.
An understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
- A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that.
- A quarterly bonus scheme (up to £1,436 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year.
- Public holidays and an extra day off to celebrate your birthday!
- Free life assurance (2x your salary)
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Discounted, flexible Gym memberships
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme
- Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals.
- Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Workshop Administrator in Inverness employer: Northgate Vehicle Hire
At Northgate Vehicle Hire, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Inverness that prioritises customer care and teamwork. With a competitive salary, generous benefits including a quarterly bonus scheme, flexible holiday options, and comprehensive well-being services, we empower our Workshop Administrators to thrive both personally and professionally. Join us and unlock your potential in a supportive environment that values diversity and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Administrator in Inverness
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the vehicle rental industry. A personal recommendation can go a long way in landing that Workshop Administrator role.
✨Tip Number 2
Prepare for the interview by researching Northgate Vehicle Hire. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your customer service skills! As a Workshop Administrator, you'll be the face of the company. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Workshop Administrator in Inverness
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Workshop Administrator role. Highlight your customer service skills and any relevant experience in the motor trade or administration. We want to see how you can bring the Northgate experience to life!
Show Off Your Skills:Don’t hold back on showcasing your planning and organisational skills. Mention specific examples of how you've kept things running smoothly in previous roles. We love a logical, ‘can-do’ attitude, so let that shine through!
Be Personable:Remember, we’re all about great customer care! Use your application to convey your friendly personality and how you’ve successfully interacted with customers in the past. A smile goes a long way, even in writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Northgate Vehicle Hire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Administrator role. Familiarise yourself with the key responsibilities like booking vehicles for maintenance and liaising with the workshop team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since customer care is a top priority, be ready to share examples of how you've delivered excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will highlight your commitment to providing a great experience.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, the training process, or how success is measured in the role. This shows that you're engaged and eager to learn more about the company culture.
✨Demonstrate Your 'Can-Do' Attitude
The job requires a logical and proactive mindset, so be sure to convey your 'can-do' attitude during the interview. Share examples of how you've tackled challenges in previous roles and how you approach problem-solving. This will reassure them that you're the right fit for their fast-paced environment.
