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- Tasks: Deliver excellent customer support and assist colleagues with a hands-on approach.
- Company: Join the UK's largest light commercial vehicle rental supplier with a strong reputation.
- Benefits: Enjoy exclusive vehicle-leasing schemes, financial wellbeing app, and discounts on shopping.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Strong communication skills, IT literacy, and a customer-centric mindset.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
About You - You are a customer centric individual who consistently delivers excellence in everything you do. With good IT literacy, you can navigate your way around standard Microsoft packages with an ability and desire to learn new systems and ways of working. You communicate effectively, both in writing and verbally, ensuring clarity and engagement in every interaction. You are organised and can prioritise your workload and have a fine eye for detail. You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
About Us - With over 60 branches nationwide, we are the UK's largest supplier of light commercial vehicle rental solutions. We're here to keep people and businesses moving, that's what we do. By partnering with some of the country's most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in ****, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Customer Support Representative in Darlington employer: Northgate Vehicle Hire
Contact Detail:
Northgate Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Representative in Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Northgate and ZIGUP. Understanding their values and mission will help you connect your skills to what they’re looking for, showing that you’re not just another candidate.
✨Tip Number 2
Practice your communication skills! Since the role is all about customer support, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable with answering questions and engaging in conversation.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you’ve managed your workload effectively in the past. This will demonstrate your ability to prioritise tasks and keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and helps keep you top of mind.
We think you need these skills to ace Customer Support Representative in Darlington
Some tips for your application 🫡
Show Your Customer-Centric Side: When writing your application, make sure to highlight your customer service experience. We want to see how you consistently deliver excellence and engage with customers effectively.
Be Clear and Concise: Effective communication is key! Use clear language in your written application to ensure we understand your skills and experiences. Avoid jargon and keep it straightforward.
Demonstrate Your Organisational Skills: We love a well-organised application! Make sure to structure your CV and cover letter neatly, showcasing your ability to prioritise and pay attention to detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team.
How to prepare for a job interview at Northgate Vehicle Hire
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer-Centric Mindset
As a Customer Support Representative, it's crucial to demonstrate your commitment to customer satisfaction. Prepare examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to deliver excellence and your hands-on approach.
✨Brush Up on Your IT Skills
Since good IT literacy is essential for this role, make sure you're comfortable with standard Microsoft packages. If there are any specific systems mentioned in the job description, try to familiarise yourself with them beforehand. This will give you an edge and show your willingness to learn new systems.
✨Practice Clear Communication
Effective communication is key in customer support. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with verbalising your ideas and ensuring clarity in your responses.
