At a Glance
- Tasks: Manage workshop operations, ensuring smooth vehicle maintenance and excellent customer service.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonuses, flexible holidays, and exclusive discounts.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Be the vital link in a fast-paced environment, making a real impact on customer satisfaction.
- Qualifications: Customer service skills and a can-do attitude; motor trade knowledge is a plus.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile. As a Workshop Administrator, you are the vital link between your customers and our workshop, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire is busy and fast-paced. You are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature.
Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out.
Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
- A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that.
- A fantastic quarterly bonus scheme (up to £1,507 pa OTE).
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year.
- Public holidays and an extra day off to celebrate your birthday.
- Free life assurance (2x your salary).
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).
- Discounted, flexible Gym memberships.
- Exclusive colleague-only vehicle-leasing schemes.
- Pension & save-as-you-earn share scheme.
- Access to a huge range of retailer discounts and cashback deals through our Benefits App.
- Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Workshop Administrator - Fixed term 12 months in Barking employer: Northgate Vehicle Hire
Northgate Vehicle Hire is an excellent employer that fosters a dynamic work culture focused on innovation and collaboration. With competitive salaries, attractive commission schemes, and the provision of a company car, employees are well-supported in their roles. The company also prioritises employee growth opportunities, ensuring that team members can develop their skills while contributing to meaningful business objectives in the vibrant Reading area.
