At a Glance
- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join Northgate Vehicle Hire, a top UK vehicle rental specialist with a vibrant culture.
- Benefits: Enjoy a competitive salary, bonus scheme, and extensive health and well-being perks.
- Other info: Be part of an award-winning company committed to diversity and career growth.
- Why this job: Make a real impact in a fast-paced environment while supporting your team and customers.
- Qualifications: Qualified technician with strong workshop experience and a passion for customer service.
The predicted salary is between 38000 - 40850 £ per year.
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our largest site in Banbury. Your role, as Workshop Controller, is about supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time.
With an ever-changing workload, our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools - it is a bustling, exciting place to be. You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity and efficiency of the workshop team. You are also the decision-maker for the technicians on recharge and warranty opportunities too.
Key to your success is your ability to ensure the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
About you
- You are a qualified technician with a solid workshop background - your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics.
- You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
- Above all, you are a people person - you care about those around you and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
- You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
As a Workshop Controller with Northgate Vehicle Hire, we offer:
- A fantastic bonus scheme up to £2,258 pa
- 24 days annual leave rising with service (+ bank holidays) and an extra day’s leave to celebrate your birthday
- Free life assurance
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- We're excited to have recently launched Stream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Workshop Controller in Banbury employer: Northgate Vehicle Hire
Northgate Vehicle Hire is an exceptional employer, offering a dynamic work environment in Banbury where innovation meets teamwork. With a strong focus on employee well-being, we provide comprehensive benefits including a generous bonus scheme, extensive leave options, and access to well-being services, ensuring our team members feel valued and supported. Join us to unlock your potential in a thriving industry, surrounded by inspiring colleagues and opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Banbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend workshops or events, and don’t be shy about letting people know you’re on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Think of real-life examples where you've solved problems or improved efficiency in a workshop setting. This will show potential employers that you’re not just qualified, but also a great fit for their team.
✨Tip Number 3
Don’t forget to showcase your people skills! As a Workshop Controller, you’ll need to lead a team and communicate effectively with customers. Be ready to discuss how you’ve built strong relationships in previous roles and how you can bring that to the table.
✨Tip Number 4
Apply through our website for the best chance at landing that Workshop Controller gig! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of our company culture.
We think you need these skills to ace Workshop Controller in Banbury
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your workshop experience and technical skills. We want to see how your background aligns with the role of Workshop Controller, so don’t hold back on those details!
Tailor Your Application:Take a moment to tailor your application to the job description. Use keywords from the listing, like 'maximising profitability' and 'customer service'. This shows us you understand what we're looking for and that you're genuinely interested in the position.
Be Personable:Remember, we’re looking for a people person! In your application, let your personality shine through. Share examples of how you've worked well with teams or solved customer issues – it’ll help us see how you fit into our culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily keep track of your application status there!
How to prepare for a job interview at Northgate Vehicle Hire
✨Know Your Stuff
As a Workshop Controller, you'll need to showcase your technical knowledge. Brush up on common servicing and diagnostic procedures, and be ready to discuss how you've handled complex issues in the past. This will demonstrate your expertise and reassure them that you can lead the team effectively.
✨Showcase Your People Skills
This role is all about teamwork and communication. Prepare examples of how you've motivated your team or resolved conflicts in the workshop. Highlighting your ability to connect with colleagues and customers will show that you're the right fit for their people-focused culture.
✨Understand Their Business
Research Northgate Vehicle Hire and their position in the vehicle rental market. Familiarise yourself with their services and values, especially their commitment to customer service. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've maximised efficiency or dealt with warranty issues. Practising these responses will help you articulate your thought process clearly during the interview.
