Yard Controller

Yard Controller

Croydon Full-Time 22700 - 32900 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Yard Controller, you'll ensure vehicles are ready and safe for customers while providing excellent service.
  • Company: Join Northgate Vehicle Hire, the UK's top vehicle rental specialists with over 60 branches nationwide.
  • Benefits: Enjoy a competitive salary, bonuses, generous holiday, well-being services, and exclusive discounts.
  • Why this job: This role offers stability, career growth, and a chance to be the face of our award-winning service.
  • Qualifications: No experience needed; just bring a positive attitude and a full UK or EU driving licence.
  • Other info: Work-life balance is key; we support your personal life with guaranteed hours and flexible options.

The predicted salary is between 22700 - 32900 £ per year.

We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to help us meet future business challenges.

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Yard Controller

Reference: AUG20259099

Expiry date: 2025-09-23 11:13:00.000

Location: Croydon

Salary: £28,321.00 pa + bonus
Weekly Hours: 42.5 hours

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile—that’s what we do.

As a Yard Controller, you will bring our award-winning service directly to our customers’ door and embody the Northgate experience. No previous experience is necessary; just a ‘can-do’ attitude, confidence to deliver excellent service with a smile, and a full UK or EU driving licence.

Life as a Yard Controller with Northgate Vehicle Hire

In this role, you are often the face of Northgate for our customers and play a key part in providing the first-class experience they expect. You will work closely with rentals and the workshop, ensuring the site is clean, safe, and secure, and deliver vehicles during busy periods. Your warm, friendly approach, attention to detail in vehicle condition, and ability to explain vehicle features and documents will help reduce financial risks for the business.

We understand you have a life outside of work; hence, we aim to help you find the right balance. With a permanent contract and guaranteed hours, this role offers stability and opportunities for career progression.

Benefits include:

  • A competitive basic salary
  • A quarterly bonus scheme
  • Starting with 24 days of holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day off for your birthday
  • Free life assurance (2x your salary)
  • Well-being services, including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental, and Travel Insurance
  • Discounted gym memberships
  • Exclusive vehicle-leasing schemes
  • Pension and share schemes
  • Access to our Benefits App with discounts and cashback deals
  • Wagestream app for financial control, including early pay, savings, discounts, and financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rentals, partnering with major organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us and unlock your potential in a dynamic, industry-leading company where you can thrive and grow.

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Yard Controller employer: Northgate Vehicle Hire Limited

Northgate Vehicle Hire is an exceptional employer, offering a supportive work culture that prioritises employee well-being and career progression. With a competitive salary, generous holiday allowance, and a range of benefits including health support and financial coaching, we ensure our Yard Controllers have the resources they need to thrive in their roles while enjoying a balanced life outside of work. Join us in Croydon and be part of a dynamic team that values your contributions and fosters growth in the vehicle rental industry.
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Contact Detail:

Northgate Vehicle Hire Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Yard Controller

✨Tip Number 1

Familiarise yourself with the vehicle rental industry and Northgate's services. Understanding our commitment to customer service and the specifics of the Yard Controller role will help you stand out during interviews.

✨Tip Number 2

Showcase your interpersonal skills. As a Yard Controller, you'll be the face of Northgate for customers, so demonstrating your ability to communicate effectively and maintain a friendly attitude is crucial.

✨Tip Number 3

Highlight any experience you have in maintaining cleanliness and safety in a work environment. Even if it's not directly related to vehicles, showing that you understand the importance of these aspects can give you an edge.

✨Tip Number 4

Be prepared to discuss how you handle busy periods and manage stress. The role involves delivering vehicles during peak times, so sharing examples of your ability to stay calm and organised under pressure will impress us.

We think you need these skills to ace Yard Controller

Customer Service Skills
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Teamwork
Organisational Skills
Driving Licence (UK or EU)
Adaptability
Safety Awareness
Basic Vehicle Knowledge
Interpersonal Skills
Ability to Work Under Pressure
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Yard Controller. Highlight how your skills and attitude align with their expectations.

Tailor Your CV: Customise your CV to reflect relevant experiences and skills that match the Yard Controller position. Emphasise your customer service abilities and any experience in vehicle handling or similar roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your 'can-do' attitude and willingness to learn, as well as your commitment to providing excellent service.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Northgate Vehicle Hire Limited

✨Show Your Enthusiasm

As a Yard Controller, your attitude is key. Make sure to express your enthusiasm for the role and the company during the interview. A positive, 'can-do' attitude will resonate well with the interviewers.

✨Demonstrate Customer Service Skills

Since you'll be the face of Northgate for customers, highlight any previous experiences where you provided excellent customer service. Even if you lack direct experience, share examples of how you've helped others or resolved issues in past roles.

✨Know the Company

Familiarise yourself with Northgate Vehicle Hire and its services. Understanding their commitment to customer mobility and their values will help you align your answers with what they are looking for in a candidate.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company culture aligns with your values and career goals.

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