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- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join Northgate Vehicle Hire, the UK's top vehicle rental specialists with a strong reputation.
- Benefits: Enjoy a competitive salary, bonuses, flexible holidays, and exclusive discounts.
- Why this job: Be part of an innovative team that values your expertise and fosters career growth.
- Qualifications: Proven experience in workshop management or senior vehicle technician roles required.
- Other info: Work in a vibrant environment with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
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Workshop Manager
Reference: MAR20251013
Expiry date: 11:51, Mon, 17th Mar 2025
Location: Bristol
Benefits: A superb range of exclusive, colleague only benefits and discounts.
Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours : 42.5 / Week
We are the UK’s leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on.
Our site in Bristol boasts the 2nd largest fleet size in Northgate and is a large revenue site. We are located on the Avonmouth estate and have close links to the M5, M49 and M4.
If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!
As a Workshop Manager , you will be responsible for supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.
About you
- At heart, you are a technical expert with a solid automotive workshop management background – your team values your expert technical knowledge, input and guidance.
- You have a common-sense business approach – you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
- Above all, you are a people person – you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- You are a natural coach and love to share your knowledge with others – nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
- You have a passion for customer service – you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.
An excellent basic salary , but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) …
- Fantastic bonus scheme
- Regular enhanced overtime, paid at time and a half (subject to business needs)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
- Free life assurance (2x your salary)
- Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme.
- Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry’s, and B&Q & Wickes, to name just a few)
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you’re eligible for and can even put you in touch with a financial coach !
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP , a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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Workshop Manager employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Make sure to highlight your technical expertise in automotive workshop management during any conversations or networking opportunities. This role requires a solid background, so be ready to discuss specific experiences that showcase your skills.
✨Tip Number 2
Demonstrate your people management skills by sharing examples of how you've successfully coached and developed your team in the past. This will show that you understand the importance of a high-performing workshop team.
✨Tip Number 3
Familiarize yourself with the company's values and customer service philosophy. Being able to articulate how you align with their commitment to customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Northgate Vehicle Hire to gain insights into the company culture and expectations for the Workshop Manager role. This insider knowledge can help you tailor your approach during interviews.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in workshop management and customer service. Use specific examples that demonstrate your technical expertise and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the automotive industry. Mention how your background aligns with the company's values and your approach to managing a high-performing team.
Showcase Your Achievements: Include quantifiable achievements in your application, such as improvements in workshop efficiency or customer satisfaction ratings. This will help illustrate your impact in previous roles.
Research the Company: Familiarize yourself with Northgate Vehicle Hire and its operations. Understanding their business model and values will allow you to tailor your application and show genuine interest in the position.
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Show Your Technical Expertise
As a Workshop Manager, your technical knowledge is crucial. Be prepared to discuss your experience with vehicle maintenance and management, and provide examples of how you've successfully led a workshop team in the past.
✨Demonstrate Your People Skills
Highlight your ability to connect with your team and foster a positive work environment. Share specific instances where you coached a colleague or resolved a team conflict, showcasing your people-oriented approach.
✨Emphasize Customer Service Passion
Since customer satisfaction is key, be ready to talk about how you've handled customer issues in the past. Provide examples of how you ensured vehicles were serviced promptly and how you communicated effectively with customers.
✨Discuss Efficiency Improvements
Talk about your strategies for maximizing workshop efficiency. Share any innovative ideas you've implemented that reduced vehicle downtime or improved service delivery, demonstrating your results-focused mindset.
