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- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven experience in workshop management and a passion for customer service.
- Other info: Great career growth opportunities with a supportive and innovative team.
The predicted salary is between 42000 - 58800 £ per year.
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Overview
Workshop Manager
Reference: SEP20251291
Expiry date: 17:30, Mon, 6th Oct 2025
Location: Bristol
Benefits: A superb range of exclusive, colleague only benefits and discounts
Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week
We are the UK\’s leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on.
Our site in Bristol boasts the 2nd largest fleet size in Northgate and is a large revenue site. We are located on the Avonmouth estate and have close links to the M5, M49 and M4.
If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!
As a Workshop Manager, you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.
About you
- At heart, you are a technical expert with a solid automotive workshop management background – your team value your expert technical knowledge, input and guidance.
- You have a common-sense business approach – you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
- Above all, you are a people person – you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- You are a natural coach and love to share your knowledge with others – nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
- You have a passion for customer service – you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.
An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) …
- Fantastic bonus scheme
- Regular enhanced overtime, paid at time and a half (subject to business needs)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
- free life assurance (2x your salary)
- Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme.
- Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry\’s, and B&Q & Wickes, to name just a few)
- Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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Workshop Manager employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and management skills. Think about real-life examples where you've led a team or solved a tricky problem – these stories will make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Northgate Vehicle Hire, where you can find roles that truly match your expertise.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Manager role. Highlight your technical expertise and management experience, as we want to see how you can lead our workshop team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your people skills. Let us know why you're the perfect fit for our team and how you can contribute to our success.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s improving workshop efficiency or enhancing customer satisfaction, we want to hear about the impact you've made in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Workshop Manager position. Plus, it’s super easy!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know Your Stuff
As a Workshop Manager, you need to showcase your technical expertise. Brush up on the latest automotive technologies and be ready to discuss how you've successfully managed workshop operations in the past. Highlight specific examples where your knowledge made a difference.
✨Showcase Your People Skills
This role is all about leading a team, so be prepared to talk about your coaching style and how you motivate others. Share stories that demonstrate your ability to connect with your team and resolve conflicts, as well as how you’ve fostered a positive work environment.
✨Understand Customer Needs
Since customer service is key, think of instances where you went above and beyond for clients. Be ready to explain how you handle customer complaints and ensure their vehicles are back on the road quickly and safely. This will show your commitment to service excellence.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Workshop Manager role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
