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- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join the UK's leading vehicle rental specialists with a vibrant culture.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and generous holiday allowances.
- Why this job: Be part of an exciting environment with cutting-edge technology and a focus on customer service.
- Qualifications: Qualified technician with strong workshop experience and a passion for teamwork.
- Other info: Great career growth opportunities in a supportive and innovative workplace.
The predicted salary is between 36000 - 60000 £ per year.
Location: Glasgow
Benefits: A superb range of Exclusive, Employee only Benefits and Discounts.
About us: We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on. Discover our flagship branch at Northgate Vehicle Hire, perfectly situated right next to the M8 motorway and one of the largest outdoor shopping centres. Not only is it fresh and inviting, this state-of-the-art facility is our biggest yet, boasting 9 ramps to keep you moving with unparalleled efficiency. But that’s not all - we’re also proud to have Auxillis running out of this location, making it a fully integrated branch where all your vehicle hire and accident management needs are covered under one roof. Experience the best in vehicle hire and service at Northgate Vehicle Hire - where size, convenience, and comprehensive care come together seamlessly!
About the role: Your role, as Workshop Controller, is about supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. With an ever-changing workload, our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools - it is a bustling, exciting place to be. You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity and efficiency of the workshop team. You are also the decision‑maker for the technicians on recharge and warranty opportunities too. Key to your success is your ability to ensure the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
About you: You are a qualified technician with a solid workshop background - your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics. You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results. Above all, you are a people person - you care about those around you and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team. You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands‑on, can‑do approach to getting things done. You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
Benefits and Incentives: Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to)... A fantastic quarterly bonus scheme. Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday! Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan).
Workshop Controller employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Workshop Controller role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies like Northgate Vehicle Hire on LinkedIn and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or company news.
✨Tip Number 3
Prepare for interviews by practising common questions related to workshop management and customer service. Think about how your experience aligns with what they’re looking for, especially your technical knowledge and people skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Northgate team and being part of our exciting journey.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your technical skills and workshop experience, and don’t forget to mention any customer service achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be genuine and let your personality come through – we love a good story!
Show Off Your People Skills: As a Workshop Controller, being a people person is key. In your application, share examples of how you've successfully worked with teams or resolved customer issues. We want to know how you connect with others and create a positive work environment!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know Your Stuff
As a Workshop Controller, you’ll need to showcase your technical knowledge. Brush up on the latest diagnostic tools and vehicle maintenance practices. Be ready to discuss specific examples from your past experience that highlight your expertise in managing a busy workshop.
✨Show Your People Skills
This role is all about teamwork and customer service. Prepare to talk about how you’ve successfully led a team or resolved conflicts in the past. Think of instances where your people skills made a difference in achieving workshop goals.
✨Understand the Business
Familiarise yourself with the company’s operations and how they maximise efficiency. Be prepared to discuss your approach to improving productivity and profitability in a workshop setting. Showing that you understand the business side will set you apart.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the workshop's challenges and the team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
