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- Tasks: Manage bookings, liaise with technicians, and ensure smooth workshop operations.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive colleague perks.
- Why this job: Be part of a dynamic team that values customer care and offers growth opportunities.
- Qualifications: Customer service skills and a logical, can-do attitude are essential.
- Other info: Flexible hours and a supportive work environment await you!
The predicted salary is between 15916 - 17273 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess all the potential and skills necessary to help us meet future business challenges.
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Workshop Administrator – Part Time
Reference: JUL20255790
Expiry date: 2025-08-15 08:20:00.000
Location: Broxburn
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Salary: £15,916 PA and bonus scheme (up to £1,357 pa OTE)
Weekly Hours: 25
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicle visits with us run as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature.
You can make a big difference by making every second in the day count—from booking vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out. You will never be looking for something to do!
Your Technicians rely on you to plan their day and keep the workshop efficient. An understanding of the motor trade or car dealerships would help you get off to a flying start. Our proven induction training will support you, but you\’ll need your customer service know-how, planning and administration skills, and most importantly, your logical, ‘can-do’ attitude to deliver the experience our customers expect.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
A great basic salary, plus many benefits, including:
- A quarterly bonus scheme (up to £1,387 pa OTE)
- Starting with 24 days, increasing to 26 days with service, plus the option to buy or sell up to 5 extra days each year. Public holidays and an extra day off for your birthday are also included.
- Free life assurance (2x your salary)
- Well-being services (including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental, and Travel Insurance)
- Discounted, flexible gym memberships
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme
- Access to our Benefits App with retailer discounts and cashback deals (e.g., Tesco, Asda, Currys, B&Q, Wickes)
- The Wagestream App for financial control over your pay, savings, discounts, and access to financial coaching.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with well-known organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. We offer support, development opportunities, and long-term security to help you thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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Workshop Administrator - Part Time employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator - Part Time
✨Tip Number 1
Familiarise yourself with the vehicle rental industry. Understanding the basics of how workshops operate and the common challenges they face will give you an edge during interviews. Research Northgate Vehicle Hire specifically to align your knowledge with their values and services.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Workshop Administrator, you'll be the first point of contact for customers, so demonstrating your ability to handle inquiries and resolve issues effectively will show that you're the right fit for the role.
✨Tip Number 3
Prepare to discuss your organisational skills. The role requires efficient scheduling and planning, so think of examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously.
✨Tip Number 4
Showcase your proactive attitude. During any discussions, emphasise your willingness to take initiative and solve problems. This mindset is crucial in a fast-paced workshop environment and will resonate well with the hiring team.
We think you need these skills to ace Workshop Administrator - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Workshop Administrator position. Tailor your application to highlight relevant experience in customer service, planning, and administration.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in the motor trade or customer service. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements and provide examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Workshop Administrator. Familiarise yourself with the tasks mentioned in the job description, such as booking vehicles for maintenance and liaising with the workshop team. This will help you demonstrate your knowledge during the interview.
✨Showcase Customer Service Skills
Since customer care is a priority for the company, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've successfully handled customer inquiries or resolved issues, highlighting your ability to deliver great service with a smile.
✨Demonstrate Organisational Skills
As a Workshop Administrator, you'll need strong planning and administration skills. Be ready to talk about how you manage your time and prioritise tasks effectively. You could mention any tools or methods you use to stay organised, which will show that you're capable of keeping the workshop running smoothly.
✨Express a 'Can-Do' Attitude
The company values a logical and proactive approach. During the interview, convey your enthusiasm for the role and your willingness to tackle challenges head-on. Share instances where you've taken initiative or solved problems creatively, as this will align with their expectations for a Workshop Administrator.
