Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage workshop operations, ensuring smooth vehicle maintenance and customer service.
- Company: Join Northgate Vehicle Hire, the UK's top vehicle rental specialists with a strong national presence.
- Benefits: Enjoy a competitive salary, bonuses, flexible gym memberships, and exclusive discounts.
- Why this job: Be part of a dynamic team where your contributions directly impact customer satisfaction and workshop efficiency.
- Qualifications: Customer service skills and a positive attitude are essential; motor trade knowledge is a plus.
- Other info: Work in a fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 22700 - 28900 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the potential and skills necessary to help us meet future business challenges.
Position not right for you?
Share it with someone you know.
Workshop Administrator
Reference: AUG20258406
Expiry date: 2025-09-12 14:53:00.000
Location: Leicester
Benefits: A superb range of exclusive benefits and discounts.
Salary: £27,745 pa + bonus up to £1,387 pa
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator in Leicester, you are the vital link between your customers and our workshop, ensuring their vehicle visits run as smoothly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced. As a Workshop Administrator, you keep the workshop running smoothly. Customer care always comes first, so confidently delivering great service with a smile is second nature.
You can make a big difference by making every second in the day count — from booking vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out. You will never be looking for something to do!
Your Technicians rely on you to plan their day and keep the workshop efficient. An understanding of the motor trade or car dealerships would help you get started quickly. Our induction training will support you, but you’ll need customer service skills, planning and administration skills, and a positive, \’can-do\’ attitude to deliver the experience our customers expect.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
A great basic salary , plus many benefits including:
- A quarterly bonus scheme
- Start with 24 days, increasing to 26 days with service, plus the option to buy or sell up to 5 extra days annually. Public holidays and an extra day off for your birthday are included.
- Free life assurance (2x your salary)
- Well-being services including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental, and Travel Insurance
- Discounted, flexible gym memberships
- Exclusive colleague-only vehicle-leasing schemes
- Pension and save-as-you-earn share scheme
- Access to our Benefits App with retailer discounts and cashback deals
- Wagestream App for financial control, discounts, and financial coaching
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, partnering with well-known organizations. We are part of ZIGUP , supporting customers across the UK, Ireland, and Spain. We offer support, development, and security to help you thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
#J-18808-Ljbffr
Workshop Administrator employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator
✨Tip Number 1
Familiarise yourself with the vehicle rental industry. Understanding the basics of how workshops operate and the common challenges they face will give you an edge in interviews. Research Northgate Vehicle Hire specifically to align your knowledge with their values and services.
✨Tip Number 2
Highlight your customer service experience during networking opportunities. Engage with professionals in the automotive sector on platforms like LinkedIn, and share your enthusiasm for providing excellent service. This can help you make valuable connections that may lead to job referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to workshop administration. Think about how you would handle scheduling conflicts or customer complaints, as these are likely to come up. Demonstrating your problem-solving skills will impress hiring managers.
✨Tip Number 4
Showcase your organisational skills through examples from previous roles. Be ready to discuss how you managed multiple tasks efficiently, as this is crucial for a Workshop Administrator. Use specific instances to illustrate your ability to keep operations running smoothly.
We think you need these skills to ace Workshop Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Workshop Administrator position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative skills, customer service experience, and any knowledge of the motor trade. Use bullet points for clarity and focus on achievements that demonstrate your ability to keep a workshop running smoothly.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your planning and administration skills, as well as your positive attitude towards customer service.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Workshop Administrator role.
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Show Your Customer Service Skills
As a Workshop Administrator, customer care is paramount. Be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate clearly and effectively, as this will demonstrate your fit for the role.
✨Demonstrate Your Organisational Skills
This role requires excellent planning and administration skills. During the interview, discuss your experience with scheduling and managing multiple tasks simultaneously. Use specific examples to illustrate how you keep things running smoothly in a busy environment.
✨Familiarise Yourself with the Motor Trade
Having an understanding of the motor trade or car dealerships can give you an edge. Do some research on the industry and be ready to discuss any relevant knowledge you have. This shows your enthusiasm for the role and your commitment to learning.
✨Exude a Positive Attitude
A 'can-do' attitude is essential for this position. Make sure to convey your enthusiasm for the role and your willingness to tackle challenges head-on. Share instances where your positive outlook has helped you overcome obstacles in previous jobs.
