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- Tasks: Lead a dynamic rental team to ensure customer satisfaction and vehicle availability.
- Company: Join Northgate Vehicle Hire, a leader in light commercial vehicle rental solutions.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive employee discounts.
- Why this job: Make a real impact by supporting customers and driving business growth.
- Qualifications: Proven leadership skills and a track record of achieving results.
- Other info: Great career development opportunities in a supportive and innovative environment.
The predicted salary is between 28000 - 35000 £ per year.
Rental Manager
Reference: JAN20261655
Location: Stockport
Benefits: A superb range of exclusive, employee only benefits and discounts
Salary: £33k + up to 10% Bonus OTE
This is an exciting opportunity to head up the Rental Team at our busy site in Stockport.
About us
At our company, we\’re committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
Conveniently located close to multiple food establishments, our Stockport branch offers everything you need in one place. This newly refurbished, medium-sized branch features 4 ramps, ensuring quick and efficient service every time.
Northgate Vehicle Hire in Stockport – where modern facilities and comprehensive care are just around the corner!
About the role
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play!
The Stockport Rental Manager needs to be highly customer focused, driven by success, a good people manager and to ensure vehicle availability and business growth. The branch needs a decision maker and a leader that encourages our team to deliver immediate and continuous decision making, together with drive and innovation to minimise vehicle downtime and above all, deliver on our service commitment to our customers.
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.
Benefits
Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to):
- A fantastic yearly bonus scheme up to 10% OTE
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- exclusive colleague vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King\’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
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Rental Manager employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Manager
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Rental Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Show us you understand our commitment to quality and customer service, and be ready to share how your experience aligns with our goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for management roles and make sure you can articulate your leadership style and how you motivate teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Northgate Vehicle Hire.
We think you need these skills to ace Rental Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Rental Manager role. Highlight your experience in customer service and team management, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've met or exceeded KPIs in previous roles. This will help us understand your impact and how you can contribute to our success at Northgate Vehicle Hire.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our team culture, so don’t be afraid to show us who you are and what drives you. A genuine approach can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know the Company Inside Out
Before your interview, take some time to research Northgate Vehicle Hire. Understand their values, services, and what sets them apart in the vehicle rental industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Rental Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and support others. Highlight any specific achievements related to improving team performance or customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to make quick decisions under pressure, especially in customer service situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's current challenges, the company's growth plans, or how success is measured in the Rental Manager role. This shows you're engaged and thinking about how you can contribute to the company’s success.
