At a Glance
- Tasks: Be the vital link between customers and our workshop, ensuring smooth vehicle maintenance.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive colleague benefits.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment while delivering excellent customer service.
- Qualifications: Customer service skills and a logical, can-do attitude are essential.
The predicted salary is between 28734 - 28734 £ per year.
Location: Luton
Benefits: A superb range of exclusive, colleague only benefits and discounts
Salary: £28,734 pa + bonus up to £1,470 pa OTE
Weekly Hours: 42.5 hours / week (includes Saturday working on rota basis)
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile. As a Workshop Administrator, you are the vital link between your customers and our workshop, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire:
- Our workshops are busy and fast-paced; you are the oil that keeps the whole workshop running smoothly.
- Customer care always comes first, so confidently delivering great service with a smile is second nature.
- You will be responsible for booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, and ensuring the correct approvals are in place for the work carried out.
- Your Technicians rely on you to plan their day and keep the workshop running efficiently.
An understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role. Our proven induction training will help, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
- A fantastic quarterly bonus scheme (up to £1,470 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year.
- Public holidays and an extra day off to celebrate your birthday.
- Free life assurance (2x your salary).
- Well-being services (including 24/7 GP service, mental health support, and physiotherapy).
- Discounted, flexible gym memberships.
- Exclusive colleague-only vehicle-leasing schemes.
- Pension & save-as-you-earn share scheme.
- Access to a huge range of retailer discounts and cashback deals through our Benefits App.
- Wagestream App for financial wellbeing, allowing you to choose when to get paid and access discounts on shopping.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
Workshop Administrator in Luton employer: Northgate Vehicle Hire Limited
Northgate Vehicle Hire Limited is an excellent employer for qualified Motor Mechanics in Basildon, offering a supportive work culture that prioritises employee well-being and growth. With a comprehensive benefits package including a bonus scheme, flexible holiday options, and life assurance, employees are encouraged to thrive both personally and professionally in a dynamic environment focused on innovation in vehicle maintenance.
Contact Details:
Northgate Vehicle Hire Limited Recruitment Team
