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- Tasks: Assist customers with vehicle bookings and ensure smooth vehicle movements.
- Company: Leading vehicle rental company in Kidderminster with a friendly atmosphere.
- Benefits: Competitive salary, quarterly bonuses, well-being services, and pension scheme.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Friendly attitude, excellent customer service skills, and a Full UK or EU Driving Licence.
- Other info: No prior experience needed; full training provided for your success.
The predicted salary is between 24000 - 36000 £ per year.
A leading vehicle rental company located in Kidderminster is seeking a Customer Service Agent. This role involves managing customer needs, providing assistance with vehicle bookings, and ensuring smooth vehicle movements. No prior vehicle rental experience is necessary, as complete induction training will be provided.
Candidates should have a friendly attitude, excellent customer service skills, and a Full UK or EU Driving Licence.
Attractive perks include a competitive salary, bonuses, and a range of benefits including well-being services and a pension scheme.
Customer Service Agent | Vehicle Hire + Quarterly Bonus in Kidderminster employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent | Vehicle Hire + Quarterly Bonus in Kidderminster
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone out or solved a problem. We want to hear those stories when you chat with us!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A friendly vibe goes a long way in customer service roles like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Agent | Vehicle Hire + Quarterly Bonus in Kidderminster
Some tips for your application 🫡
Show Your Friendly Side: When writing your application, let your personality shine through! We want to see that friendly attitude you bring to customer service. Use a warm tone and share any experiences where you've helped others.
Highlight Relevant Skills: Even if you haven't worked in vehicle rental before, focus on your excellent customer service skills. Tell us about times you've managed customer needs or resolved issues, as this will show us you're a great fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it’s super easy to do!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know the Company
Before your interview, take some time to research the vehicle rental company. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handled difficult situations and what you learned from them.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you’re engaged and eager to find out if the company is the right fit for you as well.
✨Dress the Part
Even though the company provides training and no prior experience is necessary, first impressions matter. Dress smartly and professionally for your interview to convey that you take the opportunity seriously and respect the interviewers' time.
