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- Tasks: Be the vital link between customers and our workshop, ensuring smooth vehicle maintenance.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonuses, and exclusive colleague discounts.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment while delivering excellent customer service.
- Qualifications: Customer service skills and a logical, can-do attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
Reference: MAY20260708
Expiry date: 10:30, Wed, 3rd Jun 2026
Location: Glasgow
Benefits: A superb range of exclusive, colleague only benefits and discounts.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire:
- Our workshops are busy and fast‑paced; as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly.
- For us, customer care always comes first, so confidently delivering great service with a smile is second nature.
- You will make every second in the day count – from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out.
- Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us.
Our proven induction training will help, however, you’ll need all of your customer service know‑how, planning and administration skill, and most importantly your logical, ‘can‑do’ attitude to deliver the experience our customers expect from us.
Benefits:
- A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that.
- Some of our most popular benefits include:
- A fantastic quarterly bonus scheme (up to £1,408 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year.
- Public holidays and an extra day off to celebrate your birthday!
- Free life assurance (2x your salary)
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Discounted, flexible Gym memberships
- Exclusive colleague‑only vehicle‑leasing schemes
- Pension & save‑as‑you‑earn share scheme
- Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go‑to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well‑known organisations.
We have gained a reputation for being at the front‑end of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.
We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities.
If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Workshop Administrator in Glasgow employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator in Glasgow
✨Tip Number 1
Get to know the company! Research Northgate Vehicle Hire and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think about examples from your past experiences that showcase your skills and how they align with the Workshop Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Northgate Vehicle Hire and ready to jump into the action!
We think you need these skills to ace Workshop Administrator in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Workshop Administrator role. Highlight your customer service skills and any relevant experience in the motor trade or administration. We want to see how you can bring the Northgate experience to life!
Show Off Your Skills: Don’t hold back on showcasing your planning and organisational skills. Mention specific examples of how you've kept things running smoothly in previous roles. We love a logical, ‘can-do’ attitude, so let that shine through!
Be Personable: Remember, customer care is key! Use your application to demonstrate your ability to deliver great service with a smile. Share anecdotes that show how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join the Northgate team!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Administrator role. Familiarise yourself with the key responsibilities like booking vehicles for maintenance and liaising with the workshop team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since customer care is a top priority, be ready to share examples of how you've delivered excellent service in previous roles. Think of specific situations where you went above and beyond for a customer, as this will highlight your commitment to providing a great experience.
✨Demonstrate Your Organisational Skills
As a Workshop Administrator, you'll need to keep things running smoothly. Prepare to discuss how you manage your time and prioritise tasks. You could even mention any tools or methods you use to stay organised, which will show that you're proactive and ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.