Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer communications and deliver top-notch service.
- Company: Leading vehicle rental specialist with a focus on customer satisfaction.
- Benefits: Competitive salary, 24 days annual leave, and financial wellbeing services.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fixed-term contract for 12 months with great career potential.
The predicted salary is between 23874 - 23874 £ per year.
A leading vehicle rental specialist is looking for a Customer Support Representative at their Darlington office. You will manage customer communications and ensure high standards in service delivery.
The role comes with a competitive salary of £23,874, 24 days of annual leave, and access to numerous benefits including financial wellbeing services and vehicle-leasing schemes.
Seeking individuals who are customer-focused and excel in communication, the position offers a fixed-term contract for 12 months.
Customer Support Advisor: Proactive & Customer-Centric employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor: Proactive & Customer-Centric
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer support, try role-playing common scenarios with a friend. It’ll help you feel more confident and ready to tackle any questions they throw your way.
✨Tip Number 3
Be proactive during the interview! Ask insightful questions about the team and the challenges they face. This shows you're genuinely interested and ready to jump in and help out.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Customer Support Advisor: Proactive & Customer-Centric
Some tips for your application 🫡
Show Your Customer-Centric Side: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your proactive approach!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention the skills and experiences that align with what we’re looking for in a Customer Support Advisor.
Keep It Clear and Concise: When writing your application, clarity is key! We appreciate well-structured and easy-to-read documents. Avoid jargon and keep your sentences straightforward to make a great impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know the Company Inside Out
Before your interview, do some digging into the vehicle rental specialist's history, values, and services. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer-Centric Mindset
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your proactive approach to problem-solving will demonstrate that you’re the perfect fit for a customer-focused role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to respond more effectively. You can even paraphrase the question back to the interviewer to confirm your understanding.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions about the company culture or the team you'll be working with. This shows that you’re engaged and serious about finding the right fit for both you and the company.
