Customer Delivery Agent

Customer Delivery Agent

Runcorn Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver vehicles and provide excellent customer service with a smile.
  • Company: Auxillis is a leading provider of accident claims and mobility services across the UK, Ireland, and Spain.
  • Benefits: Enjoy competitive pay, bonuses, 24 days annual leave, and exclusive employee perks.
  • Why this job: Join a dynamic team, gain stability, and unlock career progression in a fast-paced environment.
  • Qualifications: No experience needed, just a full UK or EU driving licence and a positive attitude.
  • Other info: Work-life balance is a priority, with support available from our dedicated team.

The predicted salary is between 24000 - 36000 £ per year.

We are excited you have visited our Careers page. We are seeking talented individuals who excel in their field and possess the skills necessary to meet future business challenges.

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Customer Delivery Agent

Reference: JUL20255232

Expiry date: 2025-08-15 16:10:00.000

Location: Runcorn

Weekly Hours: 42.5 hours / Monday to Friday plus weekend work

As a Driver, you deliver our award-winning service directly to customers’ doors, bringing the Auxillis experience to life. No previous experience is necessary; just a ‘can-do’ attitude and confidence to deliver great service with a smile (plus a full UK or EU driving licence!).

Life as a Driver with Auxillis

A typical day is fast-paced and physical—most of your time is behind the wheel, delivering and collecting vehicles, and valeting the vehicle to meet our standards. You play a key role in providing the first-class experience our customers demand. Support is always available from our team back at the branch.

We understand you have responsibilities outside of work, so we aim to help you find the right work-life balance. With a permanent contract and guaranteed hours, this role offers stability and opportunities for career progression.

As a Driver with Auxillis, we offer:

  • A competitive basic salary and additional benefits
  • A quarterly bonus scheme
  • 24 days of annual leave, rising to 26 days with service, plus bank holidays and an extra day off for your birthday
  • Free life assurance
  • Well-being services including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental Plan, and Travel Insurance
  • Exclusive employee vehicle-leasing schemes
  • Pension and share schemes
  • Access to our Benefits App with discounts and cashback
  • Wagestream financial wellbeing app for control over your pay, savings, and benefits

With over 50 sites nationwide, Auxillis is a trusted provider of accident claims and mobility services, working with leading motor insurers and brands.

We are part of ZIGUP, a provider of integrated mobility solutions supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, industry-leading business surrounded by inspiring colleagues and leaders.

We are agile. We are experts. We are imaginative. We are reliable.

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Customer Delivery Agent employer: Northgate Vehicle Hire Limited

Auxillis is an excellent employer for those seeking a rewarding role as a Customer Delivery Agent in Runcorn, offering a supportive work culture that prioritises work-life balance and career progression. With competitive salaries, generous annual leave, and comprehensive well-being services, employees are empowered to thrive both personally and professionally. Join a dynamic team where your contributions directly enhance customer experiences and unlock your potential in a leading mobility solutions provider.
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Contact Detail:

Northgate Vehicle Hire Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Delivery Agent

✨Tip Number 1

Familiarise yourself with the local area in Runcorn. Knowing the streets and shortcuts can help you deliver vehicles more efficiently, which is a key part of the role.

✨Tip Number 2

Practice your customer service skills. Since you'll be the face of Auxillis, being friendly and approachable will make a great impression on customers and enhance their experience.

✨Tip Number 3

Get comfortable with vehicle maintenance basics. Understanding how to valet and check vehicles can show your commitment to quality service and may set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your flexibility and availability during the interview. Highlighting your willingness to work weekends and adapt to a fast-paced environment will demonstrate your suitability for the role.

We think you need these skills to ace Customer Delivery Agent

Full UK or EU Driving Licence
Customer Service Skills
Time Management
Physical Fitness
Attention to Detail
Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Positive Attitude
Reliability
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Delivery Agent position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and any customer service roles you've held. Emphasise your ability to deliver excellent service and your 'can-do' attitude.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Customer Delivery Agent with Auxillis and how you can contribute to their award-winning service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Northgate Vehicle Hire Limited

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A positive attitude can go a long way in demonstrating that you are the right fit for the Customer Delivery Agent position.

✨Highlight Your Driving Skills

Even if you don't have previous experience, emphasise your driving skills and your full UK or EU driving licence. Mention any relevant experiences that showcase your ability to handle a vehicle responsibly.

✨Demonstrate Customer Service Mindset

Since this role involves delivering excellent service, be prepared to discuss how you would handle customer interactions. Share examples of times when you've gone above and beyond to help someone.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows that you are genuinely interested in the role and want to understand how you can contribute.

Customer Delivery Agent
Northgate Vehicle Hire Limited
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