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- Tasks: Deliver and collect vehicles while providing excellent customer service.
- Company: Join Northgate Vehicle Hire, the UK's top vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonuses, and flexible gym memberships.
- Why this job: Be part of a dynamic team with opportunities for career growth and a supportive culture.
- Qualifications: No experience needed, just a full UK or EU driving licence and a positive attitude.
- Other info: Permanent contract with guaranteed hours and extra perks like birthday leave.
The predicted salary is between 22656 - 33985 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the potential and skills necessary to help us meet future business challenges.
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Customer Delivery Agent
Reference: JUL20256988
Expiry date: 2025-09-01 08:58:00.000
Location: Southampton
Salary: £28,321k pa + bonus up to £1,416 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. No previous experience is necessary to join as a Driver—just a ‘can-do’ attitude, confidence to deliver excellent service with a smile, and a full UK or EU driving licence.
Life as a Driver with Northgate Vehicle Hire
A typical day is fast-paced and physical—mainly behind the wheel, delivering and collecting vehicles, and valeting the vehicle to meet our standards. You play an essential role in providing the first-class experience our customers demand, supported by a great team at the branch.
We understand your life outside work is important. That’s why we offer a permanent contract with guaranteed hours, providing a long-term, stable role with opportunities for career progression.
As a Driver with Northgate Vehicle Hire, we offer:
- A competitive basic salary and a quarterly bonus scheme (up to £1,340 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the option to buy or sell up to 5 extra days each year, along with public holidays and an extra day off for your birthday
- Free life assurance (2x your salary)
- Well-being services including 24/7 GP, mental health support, physiotherapy, and more
- Discounted, flexible gym memberships
- Exclusive colleague-only vehicle-leasing schemes
- Pension and save-as-you-earn share scheme
- Access to our Benefits App with retailer discounts and cashback deals
- The Wagestream App for control over your pay, savings, and financial coaching
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, partnering with well-known organizations and known for innovation and customer support.
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Customer Delivery Agent employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Agent
✨Tip Number 1
Familiarise yourself with Northgate Vehicle Hire's values and customer service standards. Understanding their commitment to excellent service will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your driving experience, even if it's informal. Whether it's driving for personal reasons or in previous jobs, being able to talk about your comfort behind the wheel can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. As a Customer Delivery Agent, you'll need to think on your feet, so share examples of times you've successfully managed busy situations or provided excellent customer service.
✨Tip Number 4
Network with current or former employees of Northgate Vehicle Hire. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Customer Delivery Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Northgate Vehicle Hire is looking for in a Customer Delivery Agent. Highlight the key responsibilities and required skills, such as delivering excellent service and having a full UK or EU driving licence.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Even if you don't have direct experience, emphasise your 'can-do' attitude and any customer service experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for Northgate Vehicle Hire and how you can contribute to their commitment to excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important traits for a Customer Delivery Agent.
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great first impression, especially for a customer-facing position like a Customer Delivery Agent.
✨Demonstrate Your Driving Skills
While no previous experience is necessary, it's important to highlight your driving skills and any relevant experience you may have. Be prepared to discuss your driving history and how you ensure safety on the road.
✨Emphasise Customer Service
Since this role involves delivering excellent service, be ready to share examples of how you've provided great customer service in the past. Think of situations where you went above and beyond to meet customer needs.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows that you're genuinely interested in the role and want to understand how you can contribute to the team.
