At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join the UK's leading vehicle rental specialists with a supportive team.
- Benefits: Enjoy competitive salary, bonuses, flexible hours, and great perks.
- Other info: Stable role with career progression and a commitment to work-life balance.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Full UK or EU driving licence and a positive attitude required.
The predicted salary is between 28168 - 28168 £ per year.
Location: Cardiff
Benefits: Company benefits
Salary: £28,168 pa + bonus up to £1,353 pa OTE
Weekly Hours: 42.5 hours / week, Saturday working on a rota (1 in every 4 weekends, 8am - 12pm on Saturday)
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile. As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus a full UK or EU driving licence too!).
A day in the life of a Driver is fast‑paced and physical—most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, and valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first‑class experience customers demand, and when you need support, there’s a great team back at branch ready to help.
We understand that you have a life and responsibilities outside of work, so we help you find the right balance between the two. With a permanent contract and guaranteed hours, we offer a long‑term, stable role that can also be a great opportunity to progress your career.
As a Driver with Northgate Vehicle Hire, we offer:
- A fantastic quarterly bonus scheme (up to £1,267 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
- Free life assurance (2x your salary)
- Well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Discounted, flexible Gym memberships
- Exclusive colleague‑only vehicle‑leasing schemes
- Pension & save‑as‑you‑earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Stream App for all our colleagues—a Financial Well‑being app that gives you more control over your pay. Not only does it let you choose when to get paid but it also lets you put money aside each month and, in addition, you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
About Us: With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving. By partnering with some of the country’s most well‑known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger—ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
Customer Delivery Agent in Cardiff employer: Northgate Vehicle Hire Limited
At Northgate Vehicle Hire, we pride ourselves on being an excellent employer, offering a stable and rewarding role as a Customer Delivery Agent in Cardiff. With a strong focus on employee well-being, we provide generous benefits including a quarterly bonus scheme, flexible holiday options, and comprehensive health services, all within a supportive team environment that encourages career progression. Join us to be part of a diverse and inclusive workplace where your contributions are valued and you can truly thrive.
Contact Details:
Northgate Vehicle Hire Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Agent in Cardiff
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Northgate Vehicle Hire Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Northgate Vehicle Hire Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Customer Delivery Agent in Cardiff
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Northgate Vehicle Hire Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Northgate Vehicle Hire Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Northgate Vehicle Hire Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Northgate Vehicle Hire Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Northgate Vehicle Hire Limited.
