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- Tasks: Be the vital link between customers and our workshop, ensuring smooth vehicle maintenance.
- Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive colleague benefits.
- Why this job: Make a real impact in a fast-paced environment while delivering excellent customer service.
- Qualifications: Customer service skills and a logical, can-do attitude are essential.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
The predicted salary is between 27745 - 29132 £ per year.
Location: Banbury
Benefits: A superb range of exclusive, colleague only benefits and discounts
Salary: £27,745 pa + bonus up to £1,387 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire:
Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature.
Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do!
Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
- A fantastic quarterly bonus scheme (up to £1,387 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
- Free life assurance (2x your salary)
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Discounted, flexible Gym memberships
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme
- Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you’re eligible for and can even put you in touch with a financial coach!
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Workshop Administrator in Banbury employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator in Banbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Workshop Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Northgate Vehicle Hire on LinkedIn and engage with their posts. This shows your interest in the company and helps you stay updated on any new opportunities that pop up.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and workshop administration. Think about how your skills can help keep the workshop running smoothly and be ready to share examples from your past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Northgate team. Don’t forget to highlight your customer care skills and any relevant experience!
We think you need these skills to ace Workshop Administrator in Banbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Workshop Administrator role. Highlight your customer service skills and any relevant experience in the motor trade or administration. We want to see how you can bring the Northgate experience to life!
Show Off Your Skills: Don’t be shy about showcasing your planning and organisational skills. Mention specific examples of how you've kept things running smoothly in previous roles. We love a logical, ‘can-do’ attitude, so let that shine through!
Be Personable: Remember, we’re all about great customer care! Use your application to convey your friendly personality and how you’ve successfully interacted with customers in the past. A smile goes a long way, even in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Administrator role. Familiarise yourself with the key responsibilities like booking vehicles for maintenance and liaising with the workshop team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since customer care is a top priority, be ready to share examples of how you've delivered excellent service in previous roles. Think of specific situations where you went above and beyond for a customer, as this will highlight your commitment to providing a great experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or the training process. This shows you're genuinely interested in the position and helps you assess if it's the right fit for you.
✨Demonstrate Your Organisational Skills
As a Workshop Administrator, you'll need to keep things running smoothly. Be prepared to discuss how you manage your time and prioritise tasks. Share any tools or methods you use to stay organised, as this will reassure them that you can handle the fast-paced environment.
