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- Tasks: Deliver exceptional customer service and maximise sales opportunities.
- Company: Join the dynamic team at World Duty Free.
- Benefits: Enjoy free parking, bonuses, discounts, and health support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Passion for teamwork and a positive attitude are essential.
- Other info: Comprehensive training provided with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Benefits: Fantastic benefits including free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts).
Your Responsibilities:
- Deliver an individualised world class service experience for every customer.
- Maximise sales opportunities using world class service skills and knowledge of products and promotions.
- Demonstrate positive personal behaviours and a can-do attitude.
- Work independently or as part of a team to achieve operational standards across the store.
What You Need:
- Passion about working in a team.
- Flexibility to adapt to the fast-paced environment.
- Self-motivation, enthusiasm, and professionalism.
Why Choose World Duty Free: At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team! We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/.
The application process: After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview; however, if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
At World Duty Free, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles. We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
Customer Service Assistant in Edinburgh employer: Northgate Vehicle Hire Careers
Contact Detail:
Northgate Vehicle Hire Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on World Duty Free. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can bring a positive attitude to the role. Remember, they want to see your enthusiasm!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Assistant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Assistant role. Highlight any previous customer service experience and show off your can-do attitude!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for teamwork and how you can contribute to delivering world-class service at World Duty Free.
Double-Check Your Details: Before hitting send, ensure all your contact details are correct and up to date. We want to reach out to you for that exciting telephone interview, so don’t let a typo get in the way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Northgate Vehicle Hire Careers
✨Know the Company
Before your interview, take some time to research World Duty Free. Understand their values, benefits, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, your ability to deliver exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your can-do attitude and flexibility in fast-paced environments.
✨Demonstrate Team Spirit
World Duty Free values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated successfully with colleagues or contributed to a team goal. This will show that you’re not just a lone wolf but someone who thrives in a team setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and support they offer, or how they measure success in the role. This shows that you’re engaged and serious about making a positive impact as a Customer Service Assistant.
