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- Tasks: Deliver world-class customer service and maximise sales opportunities.
- Company: Join the dynamic team at World Duty Free.
- Benefits: Enjoy free parking, bonuses, discounts, and health support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Passion for teamwork and a positive, adaptable attitude.
- Other info: Comprehensive training and career growth opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
Benefits: Fantastic benefits including free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts).
Description & Requirements
Your Responsibilities:
- Deliver an individualised world class service experience for every customer.
- Maximise sales opportunities using world class service skills and knowledge of products and promotions.
- Demonstrate positive personal behaviours and a can-do attitude.
- Work independently or as part of a team to achieve operational standards across the store.
What You Need:
- Passion about working in a team.
- Flexibility to adapt to the fast-paced environment.
- Self-motivation, enthusiasm, and professionalism.
Why Choose World Duty Free: At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.
Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team! We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward.
You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/.
The application process: After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview; however, if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!
At World Duty Free, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles. We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
Customer Service Assistant employer: Northgate Vehicle Hire Careers
Contact Detail:
Northgate Vehicle Hire Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on World Duty Free. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common customer service scenarios and how you would handle them. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. A positive attitude and a can-do spirit are exactly what they’re looking for, so don’t be afraid to show them who you are!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about the role and ready to bring a positive attitude to our team!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send – first impressions count!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Northgate Vehicle Hire Careers
✨Know Your Stuff
Familiarise yourself with the products and promotions that World Duty Free offers. This will not only help you answer questions confidently but also show your enthusiasm for the role. Being knowledgeable allows you to maximise sales opportunities during the interview.
✨Show Your Team Spirit
Since the job requires a passion for teamwork, be ready to share examples of how you've successfully worked in a team before. Highlight your flexibility and adaptability in fast-paced environments, as these traits are crucial for a Customer Service Assistant.
✨Demonstrate a Can-Do Attitude
Exude positivity and self-motivation during the interview. Use specific examples to illustrate how you've tackled challenges with a proactive approach. This aligns perfectly with the company's values and shows you're ready to lead by example.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or how they support employee wellbeing. This not only shows your genuine interest in the role but also helps you assess if the company is the right fit for you.
