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- Tasks: Assist customers and internal teams while learning key business systems.
- Company: Join a supportive team at a leading company in Weybridge.
- Benefits: Enjoy 25 days holiday, discounts, and a clear path to a permanent role.
- Why this job: Kickstart your career with hands-on experience and professional qualifications.
- Qualifications: Minimum Grade 4 in Maths and English; great attitude and communication skills required.
- Other info: Friendly workplace with opportunities for growth and further learning.
The predicted salary is between 18304 - 18304 £ per year.
Location: Weybridge
Ref#: 147610
Description & Requirements
Monday–Friday | 9:00am–5:30pm
Salary: £18,304 + great benefits
Minimum Grade 4 in Maths and English required
If you enjoy talking to people, helping others, and learning new skills, this could be the perfect first step into the world of work! We’re looking for a positive, motivated individual to join our Internal Customer Account team as a Customer Service Apprentice. You don’t need loads of experience — just a great attitude, good communication skills, and a willingness to learn. We’ll teach you the rest!
You’ll gain real, hands-on experience in a busy customer service environment while working towards a Customer Service Practitioner Level 2 qualification. From day one, you’ll be fully supported by friendly colleagues who want to see you succeed.
You’ll help support customers and internal teams by learning how to use key business systems and online tools. Day to day, you’ll assist with customer orders, quotations, stock checks, and updates, while responding to customer enquiries by phone and online. You’ll also work with different teams across the business such as Sales, Logistics, Supply Chain, Workshop, building confidence, communication skills, and a strong understanding of how things work behind the scenes.
The perks:
- 25 days holiday plus bank holidays
- Exclusive discounts on shopping, eating out, and gym memberships
- A clear pathway to a permanent role once qualified
- Opportunities to continue learning beyond Level 2 (up to Level 3 and beyond)
- A supportive, friendly workplace where you’ll be encouraged to grow
About you:
Important to know:
Your formal studies will begin after a 4–6 week induction, giving you time to settle in, learn the role, and get to know your team at our Weybridge office.
Click APPLY to get started. If you have any questions, our recruitment team would love to hear from you at recruitment@daikin.co.uk.
Please note that the closing date for applications is Friday 8th May 2026.
Customer Service Apprentice employer: Northgate Vehicle Hire Careers
Contact Detail:
Northgate Vehicle Hire Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the company culture and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, and you'll feel more confident when it’s time for the real deal.
✨Tip Number 3
Show off your personality! Employers love to see candidates who are enthusiastic and personable. Don’t be afraid to let your true self shine through during the interview – it could be what sets you apart from the rest!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you enjoy helping others.
Tailor Your Application: Make sure to tailor your application to the Customer Service Apprentice role. Highlight any relevant skills or experiences, even if they’re from school or volunteering. We love seeing how you can bring value to our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application shows us that you pay attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and it helps us keep everything organised. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Northgate Vehicle Hire Careers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Apprentice does. Familiarise yourself with the key responsibilities mentioned in the job description, like assisting with customer orders and responding to enquiries. This will help you demonstrate your enthusiasm and readiness to learn.
✨Show Off Your Communication Skills
Since this role is all about talking to people and helping them, practice your communication skills. Think of examples from your past experiences where you've successfully helped someone or resolved an issue. This will show that you have the right attitude and skills for the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the training process, the team you'll be working with, or opportunities for growth. Asking questions shows that you're genuinely interested in the role and eager to learn more about the company.
✨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! Show your personality and let your positive attitude shine through. Companies are looking for motivated individuals who fit well with their team, so don’t be afraid to let your enthusiasm show!