Technical Administrator

Technical Administrator

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage logistics and technical operations for the Metropolitan Police's radio services.
  • Company: Join NEC Software Solutions, a company dedicated to making a difference.
  • Benefits: Enjoy 25 days holiday, life assurance, pension plan, and flexible benefits.
  • Why this job: Be part of a mission-critical team and develop your tech skills.
  • Qualifications: Must have a UK driving licence and experience with Microsoft Office.
  • Other info: Great career progression opportunities in a supportive environment.

The predicted salary is between 30000 - 42000 Β£ per year.

Come join us and make a difference in the world! Discover more at www.necsws.com

Job Description

Driving Licence is essential

As a Technical Administrator, you will play a key role within the Operational team of the Managed Radio Services contract to our customer, the Metropolitan Police. Supporting/delivering our mission critical logistics/Technical operational services you will be responsible for:

  • Accepting delivery of equipment at our Kennington Park facility in London
  • Issuing Equipment to Customers and engineers over the counter
  • Delivering equipment to customers sites (this will involve driving a pool vehicle)
  • Asset tracking/managing the stock in our secure stores

There will also be opportunity to participate in the testing of equipment at a simple functional level (Training will be supplied for this aspect of the role). Due to the nature of this role, the successful applicant must be able to obtain SC Level + NPPV checks process successfully. This role is office based at our facility in Kennington Park London SW9 6DE. Operating hours are between 8am – 6pm, 37.5 hours per week.

What you’ll be doing

  • Accepting delivery of consignments from suppliers and checking contents
  • Recording and documenting the movement of goods/equipment using a variety of common software tools (ServiceNow, Microsoft Office)
  • Preparing/booking deliveries of customer technical kit
  • Delivering to customer sites or where appropriate, booking deliveries via couriers
  • Assisting the wider team as a driver

Qualifications

Due to strict security clearance requirements, we can only consider applicants that have lived in the UK for 5 consecutive years or longer.

What we’re looking for

  • Competency with Microsoft Office Applications (Specifically Excel)
  • Some experience with database usage
  • Excellent customer service skills
  • Full UK drivers licence
  • The ideal candidate would have some Technology based experience/knowledge (as we are viewing this role as an entry position with opportunities for development and career progression. Particularly advantageous would be familiarity with IT networks, Public Safety Radio and Telecommunications.)

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions:

  • 25 days paid holiday with the option to buy/sell
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan
  • A fantastic selection of flexible benefits to suit your individual needs
  • We are an employer who cares, we have an invaluable employee assistance programme which can help in every area of your life

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

Technical Administrator employer: Northgate Public Services

At NEC Software Solutions, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. Located in the vibrant Kennington Park area of London, our team enjoys a range of benefits including 25 days of paid holiday, flexible benefits tailored to individual needs, and a strong commitment to employee well-being through our assistance programme. Join us as a Technical Administrator and be part of a mission-driven team that makes a real difference in public safety.
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Contact Detail:

Northgate Public Services Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Technical Administrator

✨Tip Number 1

Get to know the company! Before your interview, check out their website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.

✨Tip Number 3

Show off your tech skills! Since this role involves using software like Microsoft Office and ServiceNow, be ready to discuss your experience with these tools. Maybe even bring examples of how you've used them effectively in the past.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.

We think you need these skills to ace Technical Administrator

Driving Licence
Equipment Delivery Management
Asset Tracking
Logistics Coordination
Customer Service Skills
Microsoft Office Applications
Database Usage
Technical Knowledge in IT Networks
Public Safety Radio Familiarity
Telecommunications Knowledge
Documentation and Record Keeping
Functional Testing of Equipment
Team Collaboration

Some tips for your application 🫑

Show Off Your Skills: Make sure to highlight your experience with Microsoft Office, especially Excel. We want to see how you can use these tools to manage and document equipment effectively.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Technical Administrator role. We love seeing genuine interest!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Northgate Public Services

✨Know Your Stuff

Familiarise yourself with the technical aspects of the role. Brush up on your knowledge of IT networks, Public Safety Radio, and Telecommunications. This will not only help you answer questions confidently but also show your genuine interest in the position.

✨Show Off Your Skills

Make sure to highlight your competency with Microsoft Office, especially Excel. Be prepared to discuss how you've used these tools in past roles or projects. If you have experience with database usage, don’t forget to mention that too!

✨Customer Service is Key

Since this role involves interacting with customers, be ready to share examples of your excellent customer service skills. Think of situations where you went above and beyond to help someone, as this will demonstrate your ability to handle customer interactions effectively.

✨Be Ready to Drive

As a Technical Administrator, you'll need a full UK driving licence. Be prepared to discuss your driving experience and any relevant logistics or delivery roles you've had. This will reassure them that you're capable of handling the driving aspect of the job.

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