At a Glance
- Tasks: Drive digital transformation for emergency services by automating repetitive tasks.
- Company: Join NEC Software Solutions, a global tech leader making a real difference.
- Benefits: Enjoy private medical cover, 25 days holiday, and free access to LinkedIn Learning.
- Other info: Inclusive workplace committed to supporting all candidates throughout the recruitment process.
- Why this job: Make an impact in public safety while working with cutting-edge automation technologies.
- Qualifications: Experience with RPA platforms and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Come join us and make a difference in the world! Discover more at NEC Software Solutions.
As an RPA Consultant for Emergency Services, you will drive digital transformation for police, fire, and organisations. Your work will enable frontline responders and control room staff to focus on critical incidents by automating repetitive, high-volume tasks, improving data accuracy, and ensuring compliance with public safety standards. You will collaborate with operational teams to deliver automation solutions that enhance service delivery, resilience, and public trust.
Key Responsibilities
- Customer Engagement & Consultancy: Serve as a trusted advisor to police, fire, and emergency service clients, shaping automation roadmaps aligned with operational priorities and compliance requirements. Conduct discovery workshops and process assessments with control room, back-office, and frontline teams to identify automation opportunities. Translate operational challenges (e.g., incident reporting, data entry, evidence management) into robust RPA/AI solutions. Present demos, prototypes, and proofs of concept tailored to emergency services environments. Collaborate with subject matter experts (SMEs) to validate requirements, solution approaches, and delivery plans. Support change management and user adoption, recognising the unique culture and pressures of emergency services.
- Technical Delivery: Design, build, test, and deploy automation workflows using RPA and AI tools (Power Automate, UiPath, Blue Prism, Automation Anywhere, Python scripts, API-based automation, etc.). Integrate AI/LLM-powered capabilities (e.g., intelligent document processing, workflow automation, incident triage, and data extraction from police/fire systems). Develop reusable automation components and templates for emergency services use cases. Use GitHub, GitHub Actions, and GitHub Copilot for version control, CI/CD, and collaborative development. Ensure all solutions comply with public safety data governance, security, and audit requirements (e.g., CJIS, GDPR, local policies). Troubleshoot, enhance, and support automation solutions in live operational environments, including 24/7 support contexts. Provide post-implementation support, monitoring, and optimisation of deployed bots.
- Collaboration & Delivery Governance: Work closely with Delivery Managers, Business Consultants, and operational stakeholders to ensure on-time, high-quality delivery. Establish and maintain RPA governance, standards, and documentation for sustainability, auditability, and regulatory compliance. Provide estimates, assist in solution design documentation, and ensure traceability of requirements. Support pre-sales and bid teams with effort sizing, solution proposals, and technical responses to tenders.
- Continuous Improvement: Stay current with emerging automation, AI, and public safety technologies, and share best practices with clients and internal teams. Champion automation and AI adoption within emergency services, supporting digital workforce initiatives (e.g., “digital employees” in police/fire directories). Mentor junior team members and deliver training/knowledge transfer to client teams for sustainable automation.
Qualifications
Core Skills & Experience
- Essential Skills: Hands-on development experience with at least one major RPA platform (Power Automate, UiPath, Blue Prism, or Automation Anywhere). Ability to quickly learn new technologies and tools relevant to emergency services. Understanding of AI/ML/LLM-based automation, including prompt engineering, document intelligence (OCR/IDP), and AI-powered decision models. Experience with REST APIs, JSON, web services, and API-based automation. Proficiency with GitHub, Git branching strategies, GitHub Actions, and GitHub Copilot. Strong communication skills to explain technical concepts to non-technical operational staff. Ability to run workshops, capture requirements, and produce clear, accessible documentation. Confident presenting solutions and automation opportunities to emergency services stakeholders. Consultative mindset - able to challenge, shape, and guide customer thinking. Experience working in Agile/Scrum environments. Strong debugging, problem-solving skills, and attention to detail. High commitment to quality, security, and compliance.
- Desirable Skills: Experience with cloud-based RPA deployments (e.g., Azure, AWS) in secure, regulated environments. Knowledge of emergency services operations, control room workflows, and sector-specific compliance (e.g., CJIS, GDPR, local standards). Familiarity with scripting languages (Python, JavaScript, PowerShell). Understanding of process optimisation, workflow design, and process mining. Experience with post-incident review, audit, and continuous improvement in public safety. Awareness of ethical and responsible AI practices, including algorithmic transparency and bias mitigation. Experience in training and upskilling operational teams.
Additional Information
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Robotic Process Automation (RPA) Consultant in Nottingham employer: Northgate Public Services
At NEC Software Solutions, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the world. Our collaborative work culture fosters innovation and continuous improvement, providing ample opportunities for professional growth and development, particularly in the dynamic field of emergency services. With comprehensive benefits including private medical cover, generous holiday allowances, and access to extensive learning resources, we empower our employees to thrive while contributing to vital public services.
StudySmarter Expert Advice🤫
We think this is how you could land Robotic Process Automation (RPA) Consultant in Nottingham
✨Dive into Robotics Meetups
Get yourself out there and connect with others in the robotics-automation field by attending local meetups and industry events. These gatherings are where the magic happens, and you might just rub shoulders with someone from Northgate Public Services or get insider tips on upcoming vacancies.
✨Showcase Your Projects
Create a portfolio that highlights your robotics projects, whether they're personal, academic, or freelance. Share this on platforms like GitHub or your personal website, as it shows potential employers, like Northgate Public Services, what you're made of and your hands-on experience in the field.
✨Utilise University Resources
If you're fresh out of university or still connected, don't underestimate your career services. They often have exclusive access to job fairs and employer networking events in technical fields like ours, so make sure you tap into those resources to discover openings at companies like Northgate Public Services.
✨Engage in Online Communities
Join online communities that focus on robotics and automation, such as forums or LinkedIn groups. Engage in conversations, ask questions, and share insights. This not only builds your visibility but could also lead to direct connections at firms like Northgate Public Services, which might have the full-time role you're after.
We think you need these skills to ace Robotic Process Automation (RPA) Consultant in Nottingham
Some tips for your application 🫡
Showcase Your Technical Skills:In the robotics and automation field, it's crucial to highlight your technical skills on your CV. Include specific programming languages, software platforms, and any relevant robotics experience. Don’t forget to mention any projects or systems you've developed – this info can really make you stand out!
Portfolio Perfection:Having a polished portfolio can speak volumes for a role in robotics. Include any relevant case studies, designs, or prototypes you've worked on. If you've participated in competitions or hackathons, showcase these achievements as well – they show initiative and problem-solving skills!
Tailored Cover Letter Magic:In your cover letter, don’t just tell us that you love robotics—tell us why you’re passionate about automation specifically! Explain how your skills can contribute to Northgate Public Services’s projects and remember to connect your past experiences to what you'll be doing in this role.
Certifications Matter:If you’ve got any relevant certifications, such as in robotic process automation or machine learning, make sure they’re front and centre on your CV. These credentials show you're dedicated to your field and keep you up to date with industry standards – we love to see that!
How to prepare for a job interview at Northgate Public Services
✨Showcase Your Technical Wizardry
For a role in robotics and automation at Northgate Public Services, it's crucial to demonstrate your technical skills. Be prepared to dive into specifics about the programming languages and tools you’ve used, like Python or ROS (Robot Operating System). Brush up on your knowledge of algorithms and control systems, as these might come up during technical questions.
✨Bring Your Projects to Life
With a full-time position in robotics, you should have a portfolio of your projects ready to show. Whether it's a robot you built for a competition or a simple automation script, make sure you can discuss the challenges you faced and how you solved them. This hands-on experience is gold and shows you can apply theoretical knowledge in real-world scenarios.
✨Think Like an Engineer
Expect some problem-solving scenarios during your interview. You might be asked to design a basic automation solution on the spot or troubleshoot a robotic system. Practising these types of technical questions can really set you apart, as they require critical thinking and a systematic approach to tackle problems.
✨Culture Fit Is Key!
Don’t underestimate the importance of cultural fit at Northgate Public Services. They might ask about your teamwork experience and how you handle challenges with peers. Be ready to share examples of working in diverse teams, as collaboration is often central to projects in robotics and automation.
