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- Tasks: Provide 24/7 support for NEC Public Safety solutions and resolve incidents.
- Company: Leading software solutions company in Fareham with a dedicated team.
- Benefits: 25 days' holiday, pension plan, and flexible shift patterns.
- Why this job: Join a dynamic team and make a difference in public safety.
- Qualifications: Proficient in Microsoft Applications and strong troubleshooting skills.
- Other info: Opportunity to work in a fast-paced environment with career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading software solutions company in Fareham is looking for a Support Consultant to join their dedicated team. The role involves providing support for NEC Public Safety solutions, focusing on incident resolution and application support.
Candidates must be proficient in Microsoft Applications and possess strong troubleshooting skills.
Benefits include:
- 25 days' holiday
- Pension plan
Shift patterns are required, including nights and weekends, reflecting a commitment to 24/7 service delivery.
Public Safety Support Engineer - 24/7 Incident Resolution in Fareham employer: Northgate Public Services
Contact Detail:
Northgate Public Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Safety Support Engineer - 24/7 Incident Resolution in Fareham
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life scenarios where you resolved issues, especially related to public safety solutions. We want to see how you think on your feet!
✨Tip Number 3
Show your passion for public safety! Research the latest trends and technologies in the field. Being knowledgeable will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Public Safety Support Engineer - 24/7 Incident Resolution in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with NEC Public Safety solutions and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your Microsoft Applications proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about public safety and how you can contribute to our 24/7 incident resolution team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled tough problems in the past. We’re looking for candidates who can think on their feet and resolve incidents efficiently, so share those success stories that demonstrate your troubleshooting prowess!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Northgate Public Services
✨Know Your Stuff
Make sure you brush up on NEC Public Safety solutions and Microsoft Applications. Familiarise yourself with common troubleshooting scenarios that might come up during the interview. This will show your potential employer that you're not just a good fit for the role, but that you're genuinely interested in the work.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples of how you've resolved incidents in the past. Think about times when you had to think on your feet or troubleshoot under pressure. This is crucial for a role focused on incident resolution, so be ready to impress with your analytical skills.
✨Flexibility is Key
Since the role involves shift patterns, including nights and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to different schedules and how you manage work-life balance. This shows that you understand the commitment required for 24/7 service delivery.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the tools they use for incident resolution, or how success is measured in this role. This not only demonstrates your interest but also helps you gauge if the company culture aligns with your values.
