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- Tasks: Lead the implementation of NEC Housing systems and provide expert consultancy and training.
- Company: Join NEC Software Solutions, part of a global tech giant making a real-world impact.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Why this job: Make a difference by supporting essential public services and enhancing customer satisfaction.
- Qualifications: Strong SQL skills and excellent communication abilities are essential.
- Other info: Flexible working options and access to over 15,000 LinkedIn Learning courses.
The predicted salary is between 40000 - 50000 £ per year.
Come join us and make a difference in the world!
Role will be home or Hybrid Office Based Subject to Location. Join our esteemed Housing Implementation Support team and make a significant impact by driving the successful implementation of the NEC Housing system at new customer sites. As a valued team member, you'll deliver exceptional consultancy, training, and support services to both new and existing customers. With a strong command of SQL and PLSQL, you'll play a vital role in ensuring seamless operations and customer satisfaction.
Main Responsibilities
- Lead the implementation process, providing invaluable guidance and support to customers.
- Offer expert advice on data migration into NEC Housing, ensuring accuracy and efficiency.
- Conduct comprehensive training sessions and consultancy services, empowering customers to optimize features such as DTI, Query View, Task Manager, Archiving, and Variable Warnings.
- Excel in assisting customers with data manipulation and cleansing activities, facilitating smooth operations.
- Collaborate with cross-functional teams to devise innovative solutions for customer interfacing and integration requirements.
- Leverage your technical prowess to develop and customize dataloads to meet specific needs.
- Provide indispensable support during critical year-end processes, including dataloads, extracts, and notifications, particularly in Leasehold Service Charge and Rent areas.
Qualifications
- Showcase your exceptional training and consultancy skills, delivering clear and impactful services.
- Demonstrate excellent interpersonal, communication, and organizational abilities to foster strong customer relationships.
- Possess a deep understanding of the NEC Housing product, ensuring seamless support and guidance.
- Exhibit a high level of proficiency in SQL, enabling you to work with data effectively and efficiently.
- Utilize your expertise in Oracle databases, leveraging their power to enhance performance.
- Create concise and comprehensive documentation, including Functional Specifications and Dataload Documents.
- Display an eagerness to learn and adapt to new skills and technologies.
- Embrace occasional travel opportunities, both domestic and international, to collaborate directly with customers and deliver exceptional service.
Additional Information
We pride ourselves in offering an excellent benefits package, including an above-average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Technical Implementation Consultant in England employer: Northgate Public Services
Contact Detail:
Northgate Public Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Implementation Consultant in England
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical consultancy and SQL. We recommend role-playing with a friend to get comfortable explaining your experience and skills.
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples where you've tackled challenges in data migration or customer training. This will demonstrate your value as a Technical Implementation Consultant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Technical Implementation Consultant in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SQL, PLSQL, and any relevant consultancy skills. We want to see how your background aligns with the role of a Technical Implementation Consultant!
Showcase Your Training Skills: Since training is a big part of this role, include examples of how you've successfully trained others in the past. We love seeing candidates who can communicate complex ideas clearly and effectively!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Northgate Public Services
✨Know Your SQL Inside Out
Since the role requires a strong command of SQL and PLSQL, make sure you brush up on your skills. Be prepared to discuss specific SQL queries you've written or challenges you've faced in data manipulation. This will show your technical prowess and readiness for the job.
✨Showcase Your Consultancy Skills
This position is all about delivering exceptional consultancy and training. Think of examples from your past experiences where you successfully guided clients through complex processes. Highlight your ability to communicate clearly and effectively, as this will be crucial in the role.
✨Familiarise Yourself with NEC Housing
Do some research on the NEC Housing system and its features. Understanding how it works will not only help you answer questions more confidently but also demonstrate your genuine interest in the company and the role. Prepare to discuss how you can help customers optimise their use of the system.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges customers might encounter during implementation and how you would address them. This will showcase your proactive approach and ability to collaborate with cross-functional teams.