At a Glance
- Tasks: Provide friendly reception services and assist patients with enquiries and appointments.
- Company: Join Northgate Practice, a forward-thinking medical team in Aldridge.
- Benefits: Gain valuable experience in a supportive healthcare environment.
- Other info: Flexible hours with a chance to work in a fast-paced, rewarding role.
- Why this job: Make a difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Must have general practice reception experience and GCSEs in English.
The predicted salary is between 24000 - 28000 £ per year.
Northgate Practice are looking for an experienced medical receptionist to join our team to cover a maternity leave. You will provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and via the telephone.
Main Duties and Responsibilities:
- To ensure an effective and efficient Reception service is provided to patients and other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Ensure that any problems not resolved by the end of a shift are communicated to fellow Receptionists.
- Explain Practice arrangements and formal requirements to patients.
- Receive and make telephone calls as required.
- Divert calls and take messages, ensuring accuracy of detail and prompt appropriate action.
- Liaise with GPs and carry out tasks requested by them.
- Action repeat prescriptions.
- Chaperone patients in consultations with GPs and Nurses as required (training will be provided).
- Be able to cover for colleagues who are on annual leave or off sick.
Applicant must be able to work 8am starts and 6pm finishes. This is the working pattern we require. Please do not apply if you cannot work these hours: Monday 8am-6pm, Thursday 12-6pm and Friday 12-6pm. If you are shortlisted based on your CV, when invited for interview, you will be asked to confirm you can work 8am starts and 6pm finishes.
About us:
Northgate Practice is a practice with a list size of around 10,000 patients. We are based in a purpose built building in Aldridge, a suburb of Walsall. We have five partners, along with two salaried GPs, a full nursing team, administration and reception teams. We are a forward thinking Practice and are looking for someone who can fit into this fast-paced, often demanding environment.
Job responsibilities:
- Provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and on the telephone.
- Answer telephone calls from patients.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the practice.
Applicant MUST have general practice reception experience to step straight into a maternity cover role. Please email a CV application to Amy.Jose1@nhs.net
Person Specification:
- Qualifications: GCSE grade A to C (or equivalent) in English.
- Other: Pleasant personality, ability to work as part of a team, flexibility to cover annual leave and sickness.
- Experience: Please do not apply if you have no experience of working in a General Practice. Experience of working in a GP Practice, Experience of EMIS Web.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Maternity Cover Medical Receptionist in Aldridge employer: Northgate Practice
Northgate Practice is an excellent employer that values its team members and fosters a supportive work culture in the heart of Aldridge. With a focus on patient care and a commitment to professional development, employees benefit from a collaborative environment where their contributions are recognised and appreciated. The practice offers flexible working arrangements and opportunities for growth within a forward-thinking team dedicated to providing high-quality healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Maternity Cover Medical Receptionist in Aldridge
✨Get In Touch with Local Health Services
Start by reaching out to local hospitals, clinics, and care homes directly. They often have temporary nursing roles that may not be advertised online. Don’t hesitate to pop by for a quick chat or to ask about current openings!
✨Join Nursing Community Groups
Look for local nursing community groups or online forums where temp roles are frequently shared. Whether it’s Facebook groups or platforms like Nursing Times, these can be great places to connect with fellow nurses and discover temp roles through word of mouth.
✨Reach Out to Recruitment Agencies
Get in touch with recruitment agencies specialising in nursing. They often have a list of temporary positions that need filling quickly, and many health services prefer to hire through agencies for short-term roles. Make sure your availability is clear!
✨Showcase Your Flexibility
In the nursing field, flexibility is key, especially for temporary roles. Highlight your willingness to work different shifts and locations when applying through our website. This will make you more attractive to employers looking for quick cover!
We think you need these skills to ace Maternity Cover Medical Receptionist in Aldridge
Some tips for your application 🫡
Highlight Your Skills in Patient Care:When applying for a temporary nursing role, make sure to spotlight your specific skills in patient care. This includes any training or certifications you've received, such as Basic Life Support (BLS) or specific nursing specialisations. We want to see how you've applied these skills in real-world situations, so share relevant experiences in your CV.
Reflect Your Adaptability:Temporary roles often require you to hit the ground running, so it’s essential to convey your adaptability. In your cover letter, mention examples of how you’ve quickly adjusted to new environments or challenges in patient care settings. This shows that you're ready to step in and provide support from day one!
Emphasise Availability and Flexibility:For temporary positions, your availability is key! Make sure to state your flexible working hours in your CV and cover letter so Northgate Practice knows when you're ready to jump in. This helps them see that you’re committed and prepared to meet their immediate needs.
Personalise Your Application for Northgate Practice:Finally, take the time to tailor your application for Northgate Practice specifically. Research their values and any recent initiatives they may have. Mention these in your cover letter to show that you’ve done your homework and are genuinely interested in working with them in patient care.
How to prepare for a job interview at Northgate Practice
✨Show Your Passion for Patient Care
As a temporary nursing role, it’s crucial to demonstrate your genuine passion for patient care. Talk to the interviewer about experiences where you went above and beyond for patients and how you handle emotional situations – this shows your soft skills are as strong as your technical knowledge.
✨Be Ready for Clinical Scenarios
Expect to face some clinical scenario questions during your interview. You might be asked how you would handle specific patient situations or emergencies. Brush up on your clinical skills and think through a few scenarios so you can talk through your thought process confidently.
✨Highlight Your Adaptability
Temporary roles often mean you're filling in where needed, so emphasise your adaptability during the interview. Share examples of times you’ve quickly adjusted to new teams or practices, which shows you can hit the ground running at Northgate Practice.
✨Emphasise Teamwork and Communication
In nursing, being a great team player is essential. Don't just talk about your individual achievements; share instances where you effectively collaborated with other healthcare professionals. This will show how you’ll fit into the team at Northgate Practice and contribute positively to patient care.
