At a Glance
- Tasks: Handle patient queries, manage appointments, and support the clinical team.
- Company: Dynamic GP practice focused on innovative patient care.
- Benefits: Competitive salary, NHS pension, and 6 weeks holiday.
- Other info: Flexible hours with opportunities for training and growth.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: Experience in administration, preferably in a busy healthcare environment.
The predicted salary is between 24000 - 36000 £ per year.
Administrative Duties
- Ensure telephone enquiries are dealt with in a courteous and timely manner and assist patients who are having problems with their referral.
- Assist patients with queries on the telephone.
- Carry out summarising of patient records (training will be given).
- Deal with the processing of insurance medicals and reports.
- Provide relief cover for Results Clerk/Prescriptions Clerk (training will be given).
- Oversee one area of QOF.
- Participate in providing holiday/sickness cover for other members of the admin team.
- Coding of correspondence (training given).
We are looking for an experienced Administrator to join our team. This is a busy Practice and you will be very involved in patient care, from organising appointments, working closely with our clinical triage team, coding letters, dealing with private work, dealing with general queries, organising paperwork for the clinical team, ringing patients to book in to specialist clinics, handling the movement of patient records, scanning and summarising (training given). The role is for 30 hours a week. However, flexibility is essential as you will also be expected to cover for holidays and sickness. Pay rate is competitive and you will receive 6 weeks holiday plus bank holiday (pro rata). Previous experience as an Administrator in General Practice or another busy reception environment is essential.
Northgate Surgery is a large doctors practice in Pontefract with 16213 patients. The practice is dynamic and innovative in the way it is run. We like to work at the forefront of change. We are heavily involved in our Primary Care network and work closely with the other Practices. Northgate surgery is a training practice with a wide variety of different students. Benefits package includes competitive salary, NHS pension and 6 weeks holiday.
GP Administrator in Pontefract employer: Northgate plc
Northgate Surgery is an excellent employer, offering a dynamic and innovative work environment in Pontefract. With a strong focus on patient care and collaboration within the Primary Care network, employees benefit from comprehensive training opportunities, a competitive salary, and a generous holiday package of 6 weeks plus bank holidays. Join our dedicated team and contribute to meaningful healthcare while enjoying a supportive culture that values growth and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land GP Administrator in Pontefract
✨Tip Number 1
Get to know the practice! Research Northgate Surgery and understand their values and how they operate. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions with a friend or in front of the mirror. Focus on your previous experience as an Administrator and how it relates to the role at Northgate Surgery.
✨Tip Number 3
Be ready to showcase your skills! Think of specific examples from your past roles where you've handled busy environments, dealt with patient queries, or managed administrative tasks efficiently. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace GP Administrator in Pontefract
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience as an Administrator, especially in a busy environment like a GP practice. We want to see how you've handled similar responsibilities and how you can bring that expertise to our team.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific duties from the role that excite you and how your skills align with them. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Northgate plc
✨Know Your Stuff
Make sure you understand the key responsibilities of a GP Administrator. Familiarise yourself with patient care processes, appointment scheduling, and how to handle insurance medicals. This will show that you're not just interested in the role but also prepared for it.
✨Practice Your Communication Skills
Since you'll be dealing with patients and their queries over the phone, practice clear and courteous communication. Role-play common scenarios with a friend or family member to build your confidence and ensure you can handle enquiries smoothly.
✨Highlight Relevant Experience
Be ready to discuss your previous administrative roles, especially in busy environments like a GP practice. Share specific examples of how you've managed multiple tasks, dealt with patient queries, or worked as part of a team to improve efficiency.
✨Show Flexibility and Team Spirit
Emphasise your willingness to cover for colleagues during holidays and sickness. Talk about times when you've stepped up to help your team, as this is crucial in a dynamic practice like Northgate Surgery.
