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For Companies At a Glance
- Tasks: Lead a busy workshop, ensuring vehicles are serviced quickly and safely.
- Company: Join Northgate, a top vehicle rental specialist with a strong reputation.
- Benefits: Enjoy a quarterly bonus, generous leave, and a modern work environment.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Qualified technician with workshop experience and a passion for teamwork.
- Other info: Opportunity for career growth in a supportive and innovative company.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK's leading vehicle rental specialists at our largest site in Barking. Your role as Workshop Controller is to support our customers to deliver on their business promises, ensuring their vehicle is back on the road safely and quickly. The workshop is modern and busy, equipped with the latest technology and manufacturer-specific diagnostic tools. You will play a central role in the smooth running of the workshop by maximising profitability, productivity and efficiency, and you will be the decision-maker for recharge and warranty opportunities. Your success depends on ensuring the workshop produces work that complies with the highest technical and quality standards and helps us deliver on our service commitments to customers.
Responsibilities
- You are a qualified technician with a solid workshop background — your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics.
- You have a common-sense business approach — you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
- Above all, you are a people person — you care about those around you and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
- You get involved in every part of our business — you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
- You have a passion for customer service — you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
About Northgate
With over 60 branches nationwide, Northgate Vehicle Hire are the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We are also part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.
Benefits
A fantastic quarterly bonus scheme up to £2,970. 24 days annual leave rising with service.
Workshop Controller in London employer: Northgate plc
Contact Detail:
Northgate plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, visit workshops or vehicle rental companies to chat with current employees. This not only shows your enthusiasm but also gives you valuable insights into what they’re looking for in a candidate.
✨Tip Number 3
Show off your skills! Prepare a portfolio that highlights your technical knowledge and past successes in workshop management. Bring it along to interviews to demonstrate how you can maximise profitability and efficiency.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Workshop Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your technical knowledge, workshop background, and any relevant achievements that showcase your ability to maximise efficiency and profitability.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and your people skills. Share specific examples of how you've solved problems in previous roles and how you can contribute to our team at Northgate.
Showcase Your Technical Expertise: Since this role requires a solid understanding of vehicle servicing and diagnostics, don’t shy away from detailing your technical qualifications and experiences. Mention any manufacturer-specific tools or technologies you’re familiar with to stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Northgate team!
How to prepare for a job interview at Northgate plc
✨Know Your Stuff
As a Workshop Controller, your technical knowledge is key. Brush up on the latest diagnostic tools and vehicle maintenance practices. Be ready to discuss specific examples from your past experiences that showcase your expertise in handling both routine servicing and complex diagnostics.
✨Show Your Business Savvy
Demonstrate your understanding of what makes a workshop thrive. Think about how you can maximise profitability and efficiency. Prepare to share ideas on improving workflows or reducing downtime, as this will show you have a common-sense business approach that aligns with their goals.
✨Be a People Person
Highlight your interpersonal skills during the interview. Share examples of how you've successfully managed teams or resolved conflicts in the past. They want someone who can foster a high-performing team, so showing that you care about your colleagues and customers will go a long way.
✨Customer Service is Key
Prepare to discuss your passion for customer service. Think of instances where you've gone above and beyond to solve customer issues. This role is all about ensuring customer satisfaction, so showcasing your commitment to delivering excellent service will make you stand out.
