Customer Delivery Agent

Customer Delivery Agent

Southampton Full-Time 22657 - 33985 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver and collect vehicles while providing top-notch customer service.
  • Company: Join Northgate Vehicle Hire, the UK's leading vehicle rental specialists.
  • Benefits: Enjoy a competitive salary, bonuses, flexible hours, and great perks like gym discounts.
  • Why this job: Be part of a dynamic team with opportunities for career growth and a supportive culture.
  • Qualifications: A full UK or EU driving licence and a positive attitude are all you need!
  • Other info: Permanent contract with guaranteed hours and a birthday day off!

The predicted salary is between 22657 - 33985 Β£ per year.

Overview

As a Driver, you take our award-winning service directly to our customers\’ door and bring to life the Northgate experience. You don\’t necessarily need any previous experience to join our team as a Driver, just a \’can-do\’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).

As the UK\’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that\’s what we do. With over 60 branches nationwide, Northgate Vehicle Hire are the UK\’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country\’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we\’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.

Of course, a great basic salary, but there\’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren\’t limited to) …

Benefits

  • A fantastic quarterly bonus scheme (up to Β£1,353 pa OTE)
  • Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you\’ll have public holidays too and an extra day off to celebrate your birthday!
  • free life assurance (2x your salary)
  • well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
  • discounted, flexible Gym memberships
  • exclusive colleague-only vehicle-leasing schemes
  • pension & save-as-you-earn share scheme
  • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
  • Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!

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Customer Delivery Agent employer: Northgate plc

At Northgate Vehicle Hire, we pride ourselves on being an excellent employer, offering a stable and rewarding role as a Customer Delivery Agent. With a strong focus on work-life balance, our employees enjoy a competitive salary, generous benefits including a quarterly bonus scheme, and opportunities for career progression within a supportive team environment. Our commitment to employee well-being is reflected in our comprehensive health services and unique perks, making us a fantastic place to build a fulfilling career.
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Contact Detail:

Northgate plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Delivery Agent

✨Tip Number 1

Familiarise yourself with the Northgate Vehicle Hire brand and their commitment to customer service. Understanding their values and mission will help you align your approach during any interviews or discussions.

✨Tip Number 2

Showcase your driving skills and experience, even if it's informal. If you've done any driving for friends or family, mention it! Highlighting your confidence behind the wheel can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss how you handle fast-paced and physical work environments. Think of examples from previous jobs or experiences where you successfully managed similar situations, as this role requires a proactive attitude.

✨Tip Number 4

Network with current or former employees of Northgate Vehicle Hire. They can provide insights into the company culture and what it takes to succeed as a Driver, which can be invaluable during your application process.

We think you need these skills to ace Customer Delivery Agent

Full UK or EU Driving Licence
Customer Service Skills
Time Management
Attention to Detail
Physical Fitness
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Positive Attitude
Valeting Skills
Knowledge of Vehicle Safety Standards
Navigation Skills
Reliability

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Delivery Agent. Highlight your ability to deliver excellent customer service and your readiness for a fast-paced environment.

Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service experience, driving skills, or teamwork abilities that demonstrate your suitability for the position.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your 'can-do' attitude and how you can contribute to providing a first-class experience for customers.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.

How to prepare for a job interview at Northgate plc

✨Show Your Can-Do Attitude

Emphasise your positive mindset and willingness to tackle challenges. Northgate values a 'can-do' attitude, so share examples of how you've approached tasks with enthusiasm and determination.

✨Demonstrate Customer Service Skills

Since the role involves delivering excellent service, be prepared to discuss your experience in customer-facing roles. Highlight any instances where you went above and beyond to ensure customer satisfaction.

✨Familiarise Yourself with the Company

Research Northgate Vehicle Hire and understand their services and values. Being knowledgeable about the company will show your genuine interest and help you answer questions more effectively.

✨Prepare for Physicality of the Role

As the job is fast-paced and physical, be ready to discuss your ability to handle such demands. You might want to mention any relevant experiences that showcase your physical fitness and stamina.

Customer Delivery Agent
Northgate plc
Location: Southampton
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