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- Tasks: Lead a dynamic workshop team to ensure vehicles are serviced efficiently and safely.
- Company: Join a top UK vehicle rental specialist with a vibrant culture.
- Benefits: Enjoy a fantastic bonus scheme, generous leave, and exclusive discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Qualified technician with strong workshop experience and people skills.
- Other info: Be part of a diverse team committed to social mobility and inclusivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK's leading vehicle rental specialists in our largest site in Banbury. Your role, as Workshop Controller, is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and in quick time. With an ever-changing workload, our modern workshop is equipped with the latest technology and manufacturer‑specific diagnostic tools – it is a bustling, exciting place to be.
You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity and efficiency of the workshop team. You are also the decision‑maker for the technicians on recharge and warranty opportunities too. Key to your success is your ability to ensure the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
Key Responsibilities and Qualifications
- You are a qualified technician with a solid workshop background – your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics.
- You have a common‑sense business approach – you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
- Above all, you are a people person – you care about those around you and understand that a one‑size‑fits‑all approach is not always the best way to create a high‑performing workshop team.
- You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands‑on, can‑do approach to getting things done.
- You have a passion for customer service – you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it.
We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you.
Benefits
- A fantastic bonus scheme up to ÂŁ2,258 pa
- 24 days annual leave rising with service (+ bank holidays) and an extra day’s leave to celebrate your birthday
- Free life assurance
- Well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Exclusive colleague‑only vehicle‑leasing schemes
- Pension & save‑as‑you‑earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- We're excited to have recently launched Stream for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
Workshop Controller in Banbury employer: Northgate plc
Contact Detail:
Northgate plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Banbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Think of real-life examples where you've maximised efficiency or solved a tricky problem in the workshop – these stories will make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, like us at StudySmarter. Check out our website for openings and apply directly – it shows you're genuinely interested in being part of our team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are really keen on the role.
We think you need these skills to ace Workshop Controller in Banbury
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your workshop experience and technical qualifications in your application. We want to see how your background aligns with the role of Workshop Controller, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to tailor your application to our specific needs. Mention how you can maximise profitability and efficiency in the workshop, and share examples of how you've done this in the past. We love seeing candidates who understand our business!
Be Personable: Remember, we’re looking for a people person! In your application, let us know how you’ve built strong relationships with colleagues and customers. Share any experiences that demonstrate your ability to solve problems and create a high-performing team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Northgate plc
✨Know Your Stuff
As a Workshop Controller, you need to showcase your technical knowledge. Brush up on the latest diagnostic tools and vehicle maintenance practices. Be ready to discuss specific examples from your past experiences that highlight your expertise in managing workshop operations.
✨Showcase Your People Skills
This role is all about teamwork and communication. Prepare to share instances where you've successfully led a team or resolved conflicts. Emphasise your ability to adapt your approach to different personalities and situations, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Focus
Highlight your passion for customer service during the interview. Think of examples where you've gone above and beyond to meet customer needs or solved issues effectively. This will show that you understand the importance of delivering on business promises.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to workshop management. Practice responding to scenarios about maximising efficiency or handling warranty claims. This will help you demonstrate your problem-solving skills and common-sense business approach.