At a Glance
- Tasks: Manage and develop school sports and arts facilities for students and the community.
- Company: Join Northgate High School, a vibrant educational environment focused on community engagement.
- Benefits: Enjoy employee discounts, pension schemes, free parking, and access to sports facilities.
- Why this job: Make a positive impact on student life while promoting healthy lifestyles in the community.
- Qualifications: Experience in operational management and a passion for sports and community engagement.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The Leisure Facilities Lettings Manager plays a key role in the effective management, safety, and development of the school's facilities which include the Sports Centre and the Arts Centre. They will shape and develop a high-quality environment that is available for students and staff during the day, while maximising income through external lettings and community use outside core school hours.
Main Responsibilities:
- Oversee the after-school operation of the school Sports Centre, including halls, fitness areas, changing rooms, outdoor pitches and running track.
- Oversee the after-school operation of the Art Centre including main halls, dance studio and drama halls.
- Ensure equipment is maintained, safe, and suitable for curriculum and community use.
- Manage Sports Centre bookings, staffing, and customer experience.
- Support PE staff and extracurricular sport while balancing community lettings.
- Responsible for the opening/locking up of all facilities both morning and evening.
- Ensure an enjoyable experience for all customers visiting the centre(s).
- Respond to customer complaints or inquiries.
- Deal with any incidents such as accidents, emergencies or theft.
- Manage all school lettings, including sports facilities, classrooms, halls, and event spaces to generate revenue.
- Develop and implement lettings policies, pricing structures, and procedures.
- Show good commercial awareness and effective promotion of facilities to encourage external sports clubs, community groups, and commercial users to utilize the facilities.
- Maintain excellent relationships with neighbours and community groups.
- Coordinate bookings, contracts, invoicing, and payments.
- Act as the main point of contact for external hirers.
- Ensure lettings operate safely and do not disrupt the school day.
- Ensure sports equipment is set up and ready for bookings.
Ideal Candidate:
- A passion for sports, physical activity and healthy lifestyles, together with an appreciation of the school's education and community aims and objectives.
- Operational management experience in a similar sector.
- Knowledge in the application of Health and Safety policies and procedures.
- Ability to drive income generation activities and develop long-term plans for the Centre.
- Experience in helping to set budgets and business targets and reviewing progress against objectives.
- Good interpersonal, time management and organisational skills.
- Good teamworking skills and the ability to lead, as well as motivating a team.
- Business acumen, creative thinking and problem-solving skills.
- Good ICT skills and the ability to work with a range of software.
- Ability and ambition to relate to the requirements of customers from all ages and sectors of society.
- Flexible.
- A customer focused, approachable and outgoing personality.
- Positive mindset and a 'can-do' approach.
- Attention to detail.
- Self-motivated.
- Tactful and diplomatic.
- Initiative and ability to prioritise own work and that of your team.
- Calm under pressure.
Package Description:
Being an employee of Northgate High School allows you access to an Employee Benefits scheme saving you money on many High Street brands, a cycle-to-work scheme, use of the sports facilities, library, and free parking. Hot meals are available on-site during term time. We also offer entry into either the Teachers Pension Scheme or the Local Government Pension Scheme.
Leisure Facilities Lettings Manager in Ipswich employer: Northgate High School
Contact Detail:
Northgate High School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Facilities Lettings Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the leisure and sports industry, especially those connected to schools or community centres. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for sports and community engagement. Let them see that you’re not just looking for a job, but that you genuinely care about making a positive impact.
✨Tip Number 3
Prepare for interviews by researching the school and its facilities. Understand their current operations and think of ways you could enhance them. This will show that you’re proactive and ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Leisure Facilities Lettings Manager in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Leisure Facilities Lettings Manager. We want to see your passion for sports and community engagement shine through!
Showcase Your Experience: Don’t hold back on sharing your operational management experience! We’re looking for someone who can drive income generation and manage bookings effectively, so let us know how you've done this in the past.
Be Personable: Remember, we value a customer-focused approach! Use your application to demonstrate your interpersonal skills and how you’ve successfully dealt with customer inquiries or complaints in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Northgate High School
✨Know Your Facilities Inside Out
Before the interview, make sure you’re familiar with the Sports Centre and Arts Centre. Understand their layout, the types of activities they host, and any recent developments or changes. This knowledge will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Your Customer Service Skills
As a Leisure Facilities Lettings Manager, you'll be dealing with various customers. Prepare examples of how you've handled customer complaints or improved customer experiences in the past. Highlight your approachable personality and ability to maintain positive relationships with community groups.
✨Showcase Your Operational Management Experience
Be ready to discuss your previous experience in operational management, especially in a similar sector. Talk about specific challenges you faced, how you overcame them, and the results you achieved. This will demonstrate your capability to manage the facilities effectively.
✨Highlight Your Health and Safety Knowledge
Since health and safety is crucial in this role, brush up on relevant policies and procedures. Be prepared to discuss how you would ensure the safety of both staff and customers, and share any past experiences where you successfully implemented safety measures.