At a Glance
- Tasks: Provide front line IT support and troubleshoot hardware and software systems.
- Company: Join the supportive team at King Edward VI King's Norton School for Boys.
- Benefits: Enjoy a competitive salary and opportunities for skill development.
- Other info: Permanent, full-time role with a commitment to student safety.
- Why this job: Make a real difference in students' lives through technology support.
- Qualifications: Knowledge of digital technology and strong communication skills required.
The predicted salary is between 24796 - 27254 € per year.
We are seeking an IT Support Technician to join our IT Department as soon as possible. This is a great opportunity for a passionate technician to deliver front line IT support.
Contract type: Permanent - Full Time Support Staff - 36.5 hours all year round
Salary / Grade: NJC PT3 – PT8 (£24,796 - £27,254)
Start Date: ASAP
Responsibilities:
- Provide front line IT support to staff and students.
- Maintain and troubleshoot hardware and software systems, including laptops, desktops, printers, and network devices.
- Assist with installation and troubleshooting of software applications and digital platforms used within the school environment.
- Implement and support cyber security measures to protect student data and school systems.
- Document and record incidents, work orders and resolutions in the IT system.
- Collaborate with other IT staff and colleagues to plan and carry out system upgrades, migrations and improvements.
- Provide training and support to students and teachers on technology use.
Qualifications:
- Up-to-date knowledge of current developments in digital technology systems, cyber security and digital platforms used in a school environment.
- Strong organisational and interpersonal skills.
- Effective communication skills, able to explain technical concepts to non-technical users.
- Commitment to student safety and safeguarding.
- Willingness to complete DBS checks and other pre-employment checks.
- Right to work in the United Kingdom.
Benefits:
- Permanent, full-time contract.
- Competitive salary: £24,796 - £27,254.
- Working 36.5 hours per week all year round.
- Opportunities to develop skills and progress within the Multi-Academy Trust.
- Supportive and inclusive school culture.
Application Process:
Complete the school’s application form and send it to recruitment@knbs.co.uk. All shortlisted candidates will undergo DBS checks, reference checks and a technical interview. Applicants must provide two suitable references and may be subject to an online search as part of due diligence.
King Edward VI King’s Norton School for Boys is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
IT Support Technician King Edward VI King's Norton School for Boys employer: northfield community partnership
King Edward VI King’s Norton School for Boys is an excellent employer, offering a supportive and inclusive work culture that prioritises the professional growth of its staff. As an IT Support Technician, you will enjoy a competitive salary and the opportunity to develop your skills within a dynamic Multi-Academy Trust environment, all while contributing to the safety and education of students in a vibrant school community.
Contact Detail:
northfield community partnership Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician King Edward VI King's Norton School for Boys
✨Tip Number 1
Get to know the school! Research King Edward VI King's Norton School for Boys and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips about the school and might even put in a good word for you!
✨Tip Number 3
Prepare for the technical interview by brushing up on your IT skills. Be ready to demonstrate your troubleshooting process and explain how you would handle specific scenarios related to hardware and software support.
✨Tip Number 4
Don’t forget to showcase your soft skills! Being able to communicate technical concepts clearly is key, especially when working with non-technical users. Practice explaining complex ideas in simple terms to make a great impression.
We think you need these skills to ace IT Support Technician King Edward VI King's Norton School for Boys
Some tips for your application 🫡
Show Your Passion:When you're filling out the application, let your enthusiasm for IT shine through! We want to see that you’re genuinely excited about providing support and making a difference in the school environment.
Tailor Your Experience:Make sure to highlight your relevant skills and experiences that match the job description. Whether it’s troubleshooting hardware or supporting cyber security, we want to know how your background fits with what we need.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your technical skills, especially when discussing how you can help non-technical users. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at King Edward VI King’s Norton School for Boys.
How to prepare for a job interview at northfield community partnership
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware and software systems, especially those commonly used in schools. Be ready to discuss how you've maintained or troubleshot these systems in the past.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll likely need to help non-technical staff and students, so showing that you can communicate effectively is key.
✨Show Your Passion for Cyber Security
Since safeguarding student data is crucial, be prepared to talk about your understanding of cyber security measures. Share any relevant experiences or training you've had in this area.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, like a network outage or a software issue. Prepare to explain how you would approach these problems, demonstrating your problem-solving skills.
