At a Glance
- Tasks: Support a digital project, manage communications, and engage with the community.
- Company: Join Northfield Community Partnership, a charity dedicated to improving lives in Birmingham.
- Benefits: Flexible working hours, 30 days annual leave, and a competitive hourly rate.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and some experience in media or administration.
Job title: Admin and Communications Officer
Reporting to: Digital NNS Project Manager
Hours: 15 hours per week (three working days, or flexible working patterns)
Salary: Salary £13.50 per hour
Contract: 9 Months Maternity Cover
Annual leave: 30 days of annual leave (pro rata)
Location: From home working, NCP Offices, meetings in cafes, etc
Northfield Community Partnership (NCP) is an equal opportunities employer.
We promote diversity and encourage applications from people from under-represented groups.
ABOUT NCP
Northfield Community Partnership is a Charity working to enable people and communities to improve their life chances through a range of services, projects and events across the Southwest of Birmingham.
About Digital NNS
NCP has been commissioned by Birmingham City Council to run a Digital Evolution project, identifying the digital maturity of each of the city\'s 10 Neighbourhood Network Schemes (NNS) and working with them to maximise opportunities for digital inclusion for the benefit of local assets and citizens.
The project will provide a space/forum for those in the Neighbourhood Network Schemes working on digital to help in identifying gaps, feed into Birmingham\'s Digital Strategy, enable people to access online activities, improve the visibility of digitally accessible activities on the Birmingham
Connect to Support website, provide support for people involved in local Facebook / hyperlocal websites, provide training, develop and share opportunities to access equipment & develop skills & data access, and help those digitally excluded in our diverse city
About the role
We are looking for an Admin and Communications Officer to work on a new digital evolution project, (see below) as well as supporting the broader outputs of the organisation.
This is an opportunity to join a unique and well-known small charity, with strong values at its heart.
The role will be directly supported and managed by the Digital NNS (Neighbourhood Network
Schemes) Community Lead.
The role also requires a close working relationship with the project\'s advisory group and city-wide NNSs.
Part of media work at Digital NNS will involve directly communicating with people supported by
NNS staff (with support from the NNS\'s) on how to effectively tell their stories and contribute to change. As such, candidates should have strong empathy for community work.
Candidates should share the overall values of the organisation, and ideally already be engaged with some of the issues we deal with (supporting families, housing support, volunteering opportunities, sexual health services, digital literacy, job and employment support) in a personal or professional capacity (though the role will support additional learning and development around these).
While some experience in this area of work is required, beyond traditional qualifications and work experience, applications should also include details of voluntary and community work, and other engagement with community development. Applications may also wish to include any relevant life experiences which have shaped thinking and values.
SUMMARY OF MAIN DUTIES
A
Media relations
● Drafting and distributing press releases, quotes and external publications on policy issues and events.
● Answering and delegating responses to media and stakeholder enquiries.
● Monitoring and sharing media coverage.
B
Administration, Communications and social media
● Supporting the rollout of this new project, Digital NNS.
● Creating content and supporting the establishment and development of Digital NNS\'s website page and social media including Twitter, Facebook, LinkedIn and possible other accounts.
● Drafting and distributing online content such as news pieces and newsletters.
● Supporting members of staff in proof reading key materials, reports and publications.
● Coordinate communications work related to the Digital NNS Project, and events promotion
● Participating in general administration duties.
C General
● Taking part in meetings, planning and research for this project and our work.
● Implementation of the Equal Opportunities Policy in all areas of work.
● Abiding by NCP polices, including those related to Health and Safety, Confidentiality, Code of Conduct and the Employee Handbook.
● Attending regular staff meetings and other internal meetings as required.
● Attending relevant training sessions as agreed with supervisor.
PERSON SPECIFICATION
● Interest in the sector and the kind of work Digital NNS will be doing and a commitment to our values is essential. This includes awareness of digital exclusion and digital poverty.
● IT literate and experienced in using key Microsoft packages or similar.
● Experience in administration, media, PR or journalism, with examples of writing or press releases.
● Strong communications skills, both in writing and verbally.
● Experience in managing and creating content for social media, including Facebook and Twitter.
● Ability to work as part of a team, balance competing priorities and attention to detail.
● An understanding of, and a commitment to, the principles of equal opportunities and diversity.
● Design or digital media skills such as image or audio editing are desirable but not essential.
● Experience of newsletter creation and/or promotion in personal or professional capacities is desirable but not essential.
HOW TO APPLY
Please request an application form from
Complete the form outlining the skills, experience and personal qualities which make you suitable for the post, referring to the job description and person specification.
Please specify when you are able to start and what work pattern you would prefer i.e. hours/days you\'d be able to commit or if you prefer flexible working.
Please send the completed application to: clearly stating inemail subject title the position you are applying to.
Closing date for receipt of applications: 5pm on Monday 13th October 2025
Job Type: Part-time
Pay: Up to £13.50 per hour
Expected hours: 15 per week
Work Location: Hybrid remote in Birmingham B31 2JT
Digital NNS Admin in Birmingham employer: northfield community partnership
Northfield Community Partnership (NCP) is an exceptional employer that champions diversity and community engagement, offering a supportive work culture where employees can thrive. With flexible working patterns, generous annual leave, and opportunities for personal and professional growth, NCP empowers its staff to make a meaningful impact in the lives of local citizens through innovative projects like the Digital NNS. Join us in our mission to enhance digital inclusion and support under-represented groups in Birmingham.
Contact Detail:
northfield community partnership Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital NNS Admin in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to build your confidence and get feedback on your answers.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're excited about the role and how you align with their values. Authentic enthusiasm can really set you apart.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your fit for the role.
We think you need these skills to ace Digital NNS Admin in Birmingham
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to understand what we at NCP are all about. Familiarise yourself with our values and the Digital NNS project. This will help you tailor your application to show how you fit into our mission.
Show Your Experience:When filling out the application form, don’t just list your qualifications. Share specific examples of your experience in administration, media, or community work. We want to see how your background aligns with the role and our values.
Be Authentic:We love hearing personal stories! If you have relevant life experiences that shaped your views on digital inclusion or community support, include them in your application. It helps us see the real you and your passion for the role.
Follow the Instructions:Make sure to follow the application instructions carefully. Specify your preferred working pattern and when you can start. A well-structured application shows us that you pay attention to detail, which is super important for this role!
How to prepare for a job interview at northfield community partnership
✨Know Your Stuff
Before the interview, make sure you understand the Digital NNS project and its goals. Familiarise yourself with Northfield Community Partnership's values and how they align with your own experiences in community work. This will help you demonstrate your genuine interest and commitment during the conversation.
✨Showcase Your Skills
Prepare examples of your previous work in administration, media, or communications. Be ready to discuss specific projects where you've created content or managed social media accounts. Highlight any experience you have with digital literacy initiatives, as this is key for the role.
✨Emphasise Empathy
Since the role involves communicating with people supported by NNS staff, it's crucial to show your understanding of community issues. Share personal stories or experiences that reflect your empathy and commitment to helping others, especially in areas like digital inclusion and support services.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the Digital NNS project or the team dynamics. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you. Consider asking about their approach to digital exclusion or how they measure the success of their initiatives.
