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- Tasks: Deliver front line IT support and troubleshoot tech issues for staff and students.
- Company: Join the supportive team at King Edward VI King's Norton School for Boys.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for skill development.
- Other info: Be part of an inclusive culture focused on student safety and growth.
- Why this job: Make a real difference in a school environment while enhancing your tech skills.
- Qualifications: Knowledge of digital technology and strong communication skills are essential.
The predicted salary is between 24796 - 27254 £ per year.
We are seeking an IT Support Technician to join our IT Department as soon as possible. This is a great opportunity for a passionate technician to deliver front line IT support.
Contract type: Permanent - Full Time Support Staff - 36.5 hours all year round
Salary / Grade: NJC PT3 – PT8 (£24,796 - £27,254)
Start Date: ASAP
Responsibilities:
- Provide front line IT support to staff and students.
- Maintain and troubleshoot hardware and software systems, including laptops, desktops, printers, and network devices.
- Assist with installation and troubleshooting of software applications and digital platforms used within the school environment.
- Implement and support cyber security measures to protect student data and school systems.
- Document and record incidents, work orders and resolutions in the IT system.
- Collaborate with other IT staff and colleagues to plan and carry out system upgrades, migrations and improvements.
- Provide training and support to students and teachers on technology use.
Qualifications:
- Up-to-date knowledge of current developments in digital technology systems, cyber security and digital platforms used in a school environment.
- Strong organisational and interpersonal skills.
- Effective communication skills, able to explain technical concepts to non-technical users.
- Commitment to student safety and safeguarding.
- Willingness to complete DBS checks and other pre-employment checks.
- Right to work in the United Kingdom.
Benefits:
- Permanent, full-time contract.
- Competitive salary: £24,796 - £27,254.
- Working 36.5 hours per week all year round.
- Opportunities to develop skills and progress within the Multi-Academy Trust.
- Supportive and inclusive school culture.
Application Process:
Complete the school’s application form and send it to recruitment@knbs.co.uk. All shortlisted candidates will undergo DBS checks, reference checks and a technical interview. Applicants must provide two suitable references and may be subject to an online search as part of due diligence.
King Edward VI King’s Norton School for Boys is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
IT Support Technician King Edward VI King's Norton School for Boys in Birmingham employer: northfield community partnership
Contact Detail:
northfield community partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician King Edward VI King's Norton School for Boys in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King Edward VI King's Norton School for Boys on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for that technical interview! Brush up on your IT skills and be ready to demonstrate your troubleshooting prowess. We recommend practising common scenarios you might face in the role.
✨Tip Number 3
Show your passion for education tech! When you get the chance, share how your skills can enhance the learning experience for students and staff. It’s all about making a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Support Technician King Edward VI King's Norton School for Boys in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background fits with the IT Support Technician role, so don’t hold back on showcasing your tech know-how!
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, we’re looking for effective communication skills!
Show Your Passion: Let your enthusiasm for technology and supporting others shine through in your application. We love candidates who are genuinely excited about helping staff and students with their IT needs!
Double-Check Everything: Before hitting send, give your application a thorough once-over. Typos and errors can distract from your qualifications, so let’s make sure everything is polished and professional. And remember, apply through our website for the best chance!
How to prepare for a job interview at northfield community partnership
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of current digital technology systems and cyber security measures. Be ready to discuss how you've maintained and troubleshot hardware and software in previous roles, as this will show your hands-on experience.
✨Communicate Clearly
Since you'll be explaining technical concepts to non-technical users, practice simplifying complex ideas. Use examples from your past experiences where you successfully helped staff or students understand tech issues.
✨Show Your Team Spirit
Collaboration is key in an IT department. Be prepared to share examples of how you've worked with colleagues on system upgrades or improvements. Highlight your ability to work well in a team and support others.
✨Demonstrate Your Commitment to Safety
Given the importance of safeguarding in schools, be ready to discuss how you prioritise student safety in your work. Mention any relevant training or practices you've implemented to protect data and ensure a secure environment.