At a Glance
- Tasks: Lead a team to ensure trains are spotless and welcoming for every journey.
- Company: Join Northern, the heartbeat of the North, transforming rail travel.
- Benefits: Enjoy free travel, generous pension, exclusive discounts, and career development.
- Other info: No prior cleaning experience needed; full training provided.
- Why this job: Make a real impact on customer experiences while working outdoors.
- Qualifications: Leadership skills, a full UK driving licence, and a commitment to safety.
The predicted salary is between 27933 - 27933 € per year.
People come to Northern for trains they can rely on – and that starts with how they look and feel. A clean, welcoming train sets the tone for every journey, whether someone is heading to work, visiting family, or exploring the North. As part of our Engineering function, you’d be right at the heart of that experience. This role gives you the chance to lead from the front, supporting a team of Train Cleaners to deliver consistently high standards, day in and day out. You’ll be hands‑on, outdoors and onboard our trains, making sure every shift runs smoothly and every train leaves looking its best.
What You’ll Be Doing
- Leading and supporting a team of Train Cleaners to deliver spotless trains and hygienic working environments.
- Taking responsibility for the successful running of the day shift – organising workloads, allocating tasks, and communicating priorities clearly.
- Working alongside your team to complete cleaning tasks, setting the standard through your own approach and attention to detail.
- Making sure health and safety procedures are followed at all times, including the safe handling of cleaning materials and equipment.
- Responding confidently to challenges on shift, thinking on your feet and managing unexpected cleaning issues that could affect train services, including more demanding tasks such as dealing with spills of blood or vomit.
- Creating a positive, supportive atmosphere where new starters and experienced colleagues feel confident and supported.
About You
- The confidence to lead a team and take ownership of a shift from start to finish.
- A strong sense of responsibility for health and safety, with the confidence to follow procedures and encourage others to do the same.
- Clear, effective communication skills – whether you’re briefing your team or working with colleagues from across the business.
- A practical, hands‑on approach and a willingness to muck in alongside your team.
- The ability to stay calm under pressure, think on your feet, and deal with challenging situations when they arise.
- As this role requires driving our company van you must hold a full UK driving licence with a clean driving record, and be at least 21 years old for insurance purposes.
- You’re comfortable working outdoors and onboard trains in all weathers, adaptable to changing demands, and happy to work weekends and bank holidays when needed.
- No previous cleaning experience is required – we’ll give you full training to set you up for success.
This is a safety‑critical role. To be considered, you must:
- Live within a 45‑minute car journey of the station you’ll work from.
- Be at least 21 years old at the time of application.
- Be able to pass a safety‑critical medical assessment, including drugs and alcohol screening.
- Have no defective colour vision.
What’s in it for you?
- Free Travel: Unlimited free travel for you, your partner, and your dependants on Northern services, plus up to 75 % discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42 % on a bike and spread the cost.
- Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
- Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
- Training and Career Development: Tailored training, recognised qualifications, and clear career pathways across the business.
- Recognition: Our Northern Lights and Northern Sparks Awards celebrate the people who make a difference every day.
Why Northern?
We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B – we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We’re also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.
Train Cleaning Team Leader - Nights employer: Northern
At Northern, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. With generous benefits such as unlimited free travel for you and your family, a robust pension scheme, and tailored training opportunities, we ensure our employees can thrive both personally and professionally. Join us in a role that not only contributes to the cleanliness and safety of our trains but also plays a vital part in connecting communities across the North.
StudySmarter Expert Advice🤫
We think this is how you could land Train Cleaning Team Leader - Nights
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Northern. Check out their social media and website to see what they value. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to leadership and teamwork. Prepare some examples from your past experiences where you've led a team or tackled challenges. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress for success! Even though this role is hands-on, showing up looking smart and professional can make a great first impression. It shows that you respect the opportunity and are ready to take on the responsibility of leading a team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Train Cleaning Team Leader - Nights
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have leading a team. We want to see how you can take charge and support others, so share examples of when you've successfully managed a group or project.
Communicate Clearly:Effective communication is key in this role. Use your application to demonstrate your ability to convey information clearly. Whether it's through your writing style or the way you structure your thoughts, we want to see that you can communicate effectively.
Emphasise Your Hands-On Approach:This job is all about getting stuck in! Make sure to mention any practical experience you have, especially if it involves working outdoors or in a physically demanding environment. We love candidates who are ready to roll up their sleeves and get to work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Northern!
How to prepare for a job interview at Northern
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Train Cleaning Team Leader. Familiarise yourself with the key tasks like leading a team, ensuring health and safety, and managing unexpected challenges. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, even if it's not directly related to cleaning. Think of examples where you've motivated others or handled difficult situations. Highlighting your ability to create a positive atmosphere will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Ability
Since this role involves dealing with unexpected issues, think of scenarios where you've had to think on your feet. Share specific examples of how you managed challenges effectively, especially in high-pressure situations. This will show that you're ready for the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.